Nichole Brown
Taylorville,IL
Summary
Accomplished Senior Account Executive with 19 years in Insurance - Employee Benefits. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
Overview
19
19
years of professional experience
Work History
Senior Account Executive - Benefits
Dimond Bros Insurance, LLC
05.2018 - Current
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Prepared documentation, finalized sales and maintained records.
Account Executive
BPA Troxell Insurance
06.2004 - 05.2018
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategy.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Attended networking events to build relationships and identify sales opportunities.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Met and exceeded service level goals to achieve standards and expectations.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Serviced accounts and proposed new products and services to maximize revenue.
Education
High School Diploma -
Edinburg Community School District
Edinburg, ILSkills
- Public Relations
- Account Servicing
- Pipeline Management
- Sales Expertise
- Database Management
- Department Management
- Customer Relationship Management
- Serve Customers
- Customer Satisfaction
- Bid Proposals
- Account Planning
Timeline
Senior Account Executive - Benefits
Dimond Bros Insurance, LLC
05.2018 - Current
Account Executive
BPA Troxell Insurance
06.2004 - 05.2018
High School Diploma -
Edinburg Community School District
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