Nichole Coleman
Fort Leonard Wood,MO
Summary
Versatile and results-driven professional with a track record of excellence in pet care at Rover.com and retail sales at Parris Island Base Exchange. Excelled in customer service and pet safety, enhancing client satisfaction and pet well-being. Demonstrated superb time management and problem-solving skills, ensuring high-quality outcomes in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Pet Sitter
Rover.com
Beaufort, South Carolina
01.2018 - 03.2021
- Followed precise feeding instructions and schedules for animals under care.
- Developed strong bonds with pets, gaining their trust and ensuring a positive care experience.
- Taught animals sit, stay and other basic commands.
- Maintained cleanliness of pets' living areas, including the cleaning of litter boxes and cages.
Animal Foster
Island Cat Allies
Emerald Isle, NC
10.2016 - 10.2017
- Reviewing applications from prospective employees for completeness and accuracy.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Collected, evaluated and stored documents securely in permanent records.
- Located and retrieved files, assisting public with general information.
Sales Representative
Parris Island Base Exchange
Beaufort, SC
11.2011 - 12.2012
- Identified opportunities for cross-selling additional products and services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Researched competitors' products, prices, and sales techniques.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Education
Veterinary Assistant - Veterinary Science
Career Step Online Education
01-2017
Some College (No Degree) - Early Childhood Care and Education
Technical College of The Low Country
Beaufort, SCSkills
- Animal exercise
- Behavior monitoring
- Pet control
- Pet safety
- Housetraining
- Pet boarding
- Promotional support
- Retail loss prevention
- Sales training
- Superb time management
- Cash handling
- Customer needs assessment
- Retail merchandising expertise
- Flexible schedule
- Time management
- Multi-tasking strength
- Problem-solving
- Customer service
- Task prioritization
- Professional demeanor
- Inventory control
- Energetic self-starter
- Merchandising
Accomplishments
- Honors
Timeline
Pet Sitter
Rover.com
01.2018 - 03.2021
Animal Foster
Island Cat Allies
10.2016 - 10.2017
Sales Representative
Parris Island Base Exchange
11.2011 - 12.2012
Veterinary Assistant - Veterinary Science
Career Step Online Education
Some College (No Degree) - Early Childhood Care and Education
Technical College of The Low Country
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