Experienced casework professional prepared for this role. Skilled in client assessment, resource coordination, and crisis intervention. Strong focus on team collaboration and achieving results. Dependable and adaptable, with commitment to enhancing client well-being and navigating complex situations with empathy and efficiency.
Overview
21
21
years of professional experience
Work History
Caseworker
Lebanon County Children and Youth
Lebanon, PA
02.2025 - Current
Conducted comprehensive assessments to determine child welfare needs and develop intervention plans.
Collaborated with multidisciplinary teams to ensure coordinated service delivery for at-risk youth.
Monitored case progress, ensuring compliance with legal requirements and agency policies.
Provided crisis intervention support, resolving conflicts and facilitating communication among families and service providers.
Mentored junior caseworkers, fostering professional development and enhancing team performance through knowledge sharing.
Monitored case progress for timely completion and compliance with applicable regulations.
Assessed needs of each client and recommended appropriate services and resources.
Established trusting relationships with clients, fostering open communication and rapport building.
Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Conducted home visits to assess living environment and provided appropriate referrals.
Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.
Advocated for client rights and represented client interests at administrative hearings.
Managed high-risk cases involving substance abuse or domestic violence concerns with specialized interventions tailored to each situation.
Advocated on behalf of clients in legal proceedings, securing favorable outcomes in numerous cases.
Assisted individuals with disabilities in accessing necessary accommodations within the community, promoting increased independence and quality of life.
Behavioral Health Technician
Ponessa Behavioral Health
Lebanon, PA
07.2024 - 01.2025
Implemented individualized behavior intervention plans to promote skill development and positive behavior changes.
Collaborated with interdisciplinary team members to ensure consistency in therapeutic approaches and strategies.
Conducted data collection and analysis to monitor client progress and adjust interventions as needed.
Evaluated treatment efficacy through ongoing assessments and provided recommendations for program adjustments.
Maintained thorough documentation of client progress, session notes, and treatment plan updates for review by supervisory staff members.
Advertising Manager
Orchard Way Boutique
Lexington, SC
03.2019 - 10.2021
Coordinated with other departments, such as sales and public relations, to ensure cohesive marketing efforts across all channels.
Utilized analytics tools to measure effectiveness of online advertising efforts in real-time.
Conducted market research to determine target audiences and effective strategies.
Care Manager
Maryhaven Center of Hope
Miller Place, New York
06.2007 - 08.2011
Assisted patients and families with accessing resources identified to support outcomes.
Verified patient progress towards desired outcomes by continuously monitoring patient care.
Fostered compassionate care delivery, leveraging experience with case management, discharge planning and patient education.
Coordinated with healthcare providers, social workers, and families to ensure best care for clients.
Assessed client needs through regular meetings and conversations with clients and their families.
Managed caseload of multiple clients while prioritizing tasks effectively to meet deadlines efficiently.
Care Aide Alzheimers and Dementia
Sunrise Senior Living
Holbrook, NY
09.2004 - 08.2007
Reported changes in physical, mental and emotional conditions to nursing staff.
Established positive routines to support mental wellbeing.
Delivered empathetic, compassionate and person-centered care to all patients.