Mariah Delgado
Stafford,TX
Summary
A dedicated and compassionate professional, with years of customer service experience, and a year of case management. I'm a hardworking and reliable employee who works well in individual and team settings. I am young, eager to learn new things, and able to adapt easily.
Overview
5
5
years of professional experience
Work History
Caseworker
Texas Department Of Family And Protective Services
Houston, TX
08.2024 - Current
- Documented case progress and maintained records in agency systems.
- Conducted home visits to assess client needs and evaluate progress toward goals.
- Developed individualized service plans based on client's strengths and identified needs.
- Made and sent referrals for counseling, substance abuse treatment, and other community resources for clients.
- Attended court hearings to provide testimony regarding client status and progress towards service plan goals.
Server
Chili's
Sugar Land, TX
01.2024 - 08.2024
- Provided excellent customer service in a fast-paced dining environment. Took customer orders and ensured accurate menu item delivery.
- Maintained cleanliness and organization of dining areas and stations. Performed opening and closing duties, such as setting up the dining area, restocking supplies, bussing tables, and sweeping the area.
- Operated POS terminals to input orders, split bills, and calculate totals.
Cashier
Hobby Lobby
Stafford, TX
09.2020 - 03.2024
- Provided excellent customer service during busy and non-busy hours. Gathered guest items and made sure they rung up correctly and with correct sale discounts.
- Maintained cleanliness and organization of counter area and computer station. Performed opening and closing duties, such as setting up the front making sure items were faced well, restocking register bags, taking out register trash, and putting items back in their places.
- Operated computer systems, managed returns and refunds, stocking on truck days, and manually counting inventory.
Education
Bachelor of Arts - Social Work
University of Houston - Downtown
Houston, TX05-2024
Associate of Arts - Multidisciplinary Studies
Houston Community College
Houston, TX12-2021
High School Diploma -
Stafford High School
Stafford, TX06-2021
Skills
- Documentation
- Case management
- Service planning
- Referral coordination
- Courtroom presentation
- Communication
- Computer skills
- Customer service
- Adaptability
- Teamwork
References
References available upon request.
Timeline
Caseworker
Texas Department Of Family And Protective Services
08.2024 - Current
Server
Chili's
01.2024 - 08.2024
Cashier
Hobby Lobby
09.2020 - 03.2024
Bachelor of Arts - Social Work
University of Houston - Downtown
Associate of Arts - Multidisciplinary Studies
Houston Community College
High School Diploma -
Stafford High School