Nichole Dickenson
Gallipolis,OH
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
6
6
years of professional experience
Work History
Cashier/Office Attendant
Piggly Wiggly Supermarket
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Store Manager
ParMar Gas Station
04.2021 - 09.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
Head Cashier
Piggly Wiggly Supermarket
09.2017 - 02.2021
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
Education
Associate of Applied Business - Associate Degree in Computer Applications
Gallipolis Career College
Gallipolis, OH09.2009
Skills
- Customer Service
- POS Systems
- Product Recommendations
- ID Verification
- Drawer Balancing
- Cash Register Operation
- Returns Processing
- Customer Assistance
- Refund Handling
- Cash Drawer Balancing
- Conflict Resolution
references
Dortha Williamson- 740-886-6951
Summer Blankenship- 740-645-6164
Roger Springer - 740-612-5662
Timeline
Cashier/Office Attendant
Piggly Wiggly Supermarket
10.2023 - Current
Store Manager
ParMar Gas Station
04.2021 - 09.2023
Head Cashier
Piggly Wiggly Supermarket
09.2017 - 02.2021
Associate of Applied Business - Associate Degree in Computer Applications
Gallipolis Career College
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