Nichole Francis
Oklahoma City,OK
Summary
Experienced and compassionate Registered Nurse with a strong background in various healthcare settings; including, case management, compliance/auditing, palliative and hospice care, wound care, chronic conditions, emergency care, skilled nursing, and adult mental health. Seeking an opportunity to utilize diverse clinical expertise, exceptional assessment skills, and unwavering dedication to patient-centered care. Committed to improving healthcare outcomes and upholding industry standards for optimal patient care.
Overview
10
10
years of professional experience
Work History
Hospice Registered Nurse Case Manager
Valir Hospice Care
01.2024 - 01.2025
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Maintained accurate documentation of patient interactions, assessments, interventions, and responses to care.
- Enhanced patient healing by implementing advanced wound care techniques and evidence-based practices.
- Improved patient care quality by conducting thorough audits of nursing practices and documentation.
Hospice Admissions Nurse
Good Shepherd Hospice
10.2022 - 01.2024
- Streamlined communication with interdisciplinary team members for seamless care coordination during hospice admissions.
- Ensured regulatory compliance by keeping informed of relevant hospice admission policies, procedures, and best practices.
- Demonstrated exceptional clinical judgement when evaluating appropriateness for hospice services based on Medicare guidelines and individual patient needs.
- Provided comprehensive symptom management recommendations upon assessing newly admitted patients'' physical, emotional, social, and spiritual needs.
- Implemented risk assessment tools for evaluating potential problem areas in medical charts, leading to targeted audit efforts that maximized resources usage efficiently.
Hospice Registered Nurse Case Manager
True Hearts and Hands Hospice
08.2021 - 10.2022
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
- Conducted family meetings facilitating discussions surrounding goals of care, advance directives establishment or modification.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
Nurse Manager
Pate Rehabilitation
02.2018 - 08.2021
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Health and Wellness Director
La Fontaine Memory Care
01.2017 - 02.2018
- Oversaw ongoing professional development opportunities for staff members to stay current on industry trends and best practices.
- Established strategic partnerships with community organizations to provide accessible healthcare options for underserved populations.
- Reduced hospital readmissions by designing and implementing personalized care plans for patients with chronic conditions.
- Mentored new nursing staff on medication administration best practices, ensuring a consistent standard of care across the team.
Intensive Care Unit Clinical Nurse
OU Medical Health Science Center
02.2015 - 01.2017
- Collaborated with interdisciplinary teams to develop comprehensive care plans for critically ill patients.
- Promoted teamwork among staff by leading collaborative initiatives aimed at improving overall unit efficiency.
- Utilized advanced clinical skills in monitoring vital signs, administering medications, and initiating life-saving interventions when necessary.
- Mentored new nursing staff, sharing knowledge of critical care best practices and procedures.
- Assisted physicians in performing advanced procedures such as intubation or central line placement when necessary during critical care transports.
- Responded promptly to emergency situations within the critical care unit, utilizing advanced life support skills when necessary.
Education
Bachelor of Science -
Western Governors University
Salt Lake City, UT02-2026
Registered Nurse - Nursing Science
Breckenridge School of Nursing
OKC, OK01.2015
Skills
- Home Care Coordination
- Staff Supervision
- Holistic End-of-Life Planning
- Respiratory Support Management
- Collaborative Problem Solving
- intake and discharge planning
- Digital Health Documentation
- Infection Safety Protocols
- Geriatric Health Services
- Effective Pain Management
- Chronic Condition Oversight
- Proficient in Managing Multiple Tasks
- Basic life support
- Sound Clinical Decision-Making
- Intravenous Fluid Management
- Advanced Wound Management
- Cognitive Support Expertise
Expiration Date
10/31/26
Timeline
Hospice Registered Nurse Case Manager
Valir Hospice Care
01.2024 - 01.2025
Hospice Admissions Nurse
Good Shepherd Hospice
10.2022 - 01.2024
Hospice Registered Nurse Case Manager
True Hearts and Hands Hospice
08.2021 - 10.2022
Nurse Manager
Pate Rehabilitation
02.2018 - 08.2021
Health and Wellness Director
La Fontaine Memory Care
01.2017 - 02.2018
Intensive Care Unit Clinical Nurse
OU Medical Health Science Center
02.2015 - 01.2017
Bachelor of Science -
Western Governors University
Registered Nurse - Nursing Science
Breckenridge School of Nursing
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