Nichole Hegde
Professional Fundraiser
Lakewood,CO
Summary
Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Team Fundraising Manager
GIG USA
8 2021 - Current
- Spearheaded fundraising campaigns, raising substantial ongoing donations for prominent charities including The Humane Society of the US and The International Rescue Committee
- Number one sales agent in the country 2 years in a row
- Established and managed the Denver branch, a team of 10, overseeing recruitment, training, and performance of a high-performing fundraising team
- Developed and implemented strategic marketing plans to boost fundraising efforts, increasing donor engagement
- Continuous training for employees and weekly one on ones
- Delivered impactful presentations and training lectures at various conferences, enhancing the organization's donor base and thought process'
- Coordinated with cross-functional teams to streamline operations and improve fundraising efficiency.
Bodily Injury Case Manager
Witherite Law Group
12.2019 - 02.2021
- Managed a portfolio of 120 commercial bodily-injury cases, collaborating with legal teams to develop case strategies and achieve favorable outcomes
- Conducted thorough investigations into background checks, fraud, and medical histories, providing critical insights for case development
- Prepared detailed case reports and presented findings to senior management, contributing to informed decision-making processes
- Liaised with clients, medical professionals, and external agencies to gather necessary information and ensure timely case progression.
Bodily Injury Case Manager
Uvalle Law Firm
03.2019 - 12.2019
- Handled a high volume of customer service calls, 50+ daily, addressing client inquiries and resolving issues promptly
- Advanced cases through the legal process until settlement, ensuring all necessary documentation and actions were completed accurately
- Managed treatment statuses for over 200 clients, coordinating with healthcare providers to monitor progress and update case files
- Identified and mitigated potential issues in cases, ensuring compliance with legal standards and optimizing case outcomes
- Developed client relationships and maintained regular communication to provide updates and support throughout the case lifecycle.
Injury Claims Adjuster
State Farm Insurance
03.2016 - 03.2019
- Investigated insurance claims and policies to determine liability and ensure accurate settlements, 80+ calls per day
- Led training seminars for new hires, sharing best practices and fostering a culture of continuous improvement
- Collaborated with internal departments to resolve complex claims and provide superior customer service
- Mentored junior adjusters, providing guidance and support to enhance their professional development and performance.
Secretary/Dispatcher
Hunter Concrete Pumping
12.2012 - 11.2013
- Dispatched trucks efficiently and maintained accurate schedules to ensure timely delivery and service completion
- Managed office operations, including bookkeeping and accounts receivable, ensuring financial accuracy and compliance
- Coordinated with clients and field teams to address service requests and resolve issues promptly
- Implemented organizational systems that improved office workflow and enhanced overall operational efficiency
- Provided administrative support to senior management, contributing to strategic planning and business development initiatives.
Education
Bachelor of Arts - German and Spanish
University of North Texas
Denton, TX 08.2004 - 12.2008
Skills
Microsoft Office Suite (Word, Excel, PowerPoint)
Threshold
Salesforce
Leadership
Communication
Problem-Solving
Time Management
Customer Service
Training and Development
Team Collaboration
Public Speaking
Partnership Building
Event Management
Donor Relations
Corporate fundraising
Timeline
Bodily Injury Case Manager
Witherite Law Group
12.2019 - 02.2021
Bodily Injury Case Manager
Uvalle Law Firm
03.2019 - 12.2019
Injury Claims Adjuster
State Farm Insurance
03.2016 - 03.2019
Secretary/Dispatcher
Hunter Concrete Pumping
12.2012 - 11.2013
Bachelor of Arts - German and Spanish
University of North Texas
08.2004 - 12.2008
Team Fundraising Manager
GIG USA
8 2021 - Current
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