Nichole L Lincoln
Indianapolis,IN
Summary
Results-driven team building and management professional with a proven track record in developing and coordinating successful treatment plans for individuals, families, and stakeholders. Expertise in customer/client processes, strategic planning, and prioritization enhances the ability to deliver effective solutions. Adept at rapidly acquiring new skills while balancing part-time college coursework, demonstrating strong adaptability and commitment to personal growth.
Overview
10
10
years of professional experience
Work History
Case Manager – Juvenile Division
City of Indianapolis
Indianapolis, IN
01.2023 - Current
- Engage new and existing clients prior to court hearings to implement supervision plans
- Collect family information prior to the first court hearing, establish a supervision plan for detained youth to be released from detention, oversee the progress after the initial court hearing, handle and manage any new issues that may arise between court hearings, with impact of 85% success rate
- Participate in community meetings to gather and partner with community leaders with a success rate of 75%
Self Employed, Contractor
Connections, Inc and Stepping Stones Therapy Center, LLC
Indianapolis, IN
07.2018 - 02.2024
- Collaborated with parents with navigating public systems; DCS and Probation (Adult and Juvenile)
- Guided families with reunification with their children (Supervised visitation), housing, employment, and legal systems (Home-based case work) with a success rate of 75%
- Delivered accurate and on time monthly reports for the courts 100% success rate
- Collaborated with juvenile delinquents to reduce gun violence (Gun Violence Prevention Programs), improve thinking patterns and peer relationships
Marion County Superior Court Juvenile Probation Officer
City of Indianapolis
Indianapolis, IN
01.2015 - 07.2018
- Remodeled public relation skills by developing rapport with juvenile clients, families, service providers, school personnel and the courts
- Improved time management and organizational skills by effectively managing a large caseload while meeting deadlines mandated by the department and State of Indiana with a 75% success rate
Education
Master of Criminal Justice and Public Safety - Public and Environmental Affairs
Indiana University at Purdue University
Indianapolis, IN12.2017
American National Security and Homeland Security -
Kings College
London, England06.2014
Bachelor of Arts-General Studies -
Indiana University
Gary, IN05.2000
Associates of Arts- General Studies -
Indiana University
Gary, IN05.1999
Skills
- Windows Proficiency
- Oracle
- CMP
- Incite
- Odyssey
- MAGIC
- PeopleSoft
- Teams
- Excel
- Word
- Virtual Meeting Facilitation
Timeline
Case Manager – Juvenile Division
City of Indianapolis
01.2023 - Current
Self Employed, Contractor
Connections, Inc and Stepping Stones Therapy Center, LLC
07.2018 - 02.2024
Marion County Superior Court Juvenile Probation Officer
City of Indianapolis
01.2015 - 07.2018
Master of Criminal Justice and Public Safety - Public and Environmental Affairs
Indiana University at Purdue University
American National Security and Homeland Security -
Kings College
Bachelor of Arts-General Studies -
Indiana University
Associates of Arts- General Studies -
Indiana University
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