Microsoft Excel
Nichole Manriquez
Evans,US
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Associate
AMAZON Fulfillment Center
05.2024 - Current
- Collaborated with team members to achieve daily targets and complete tasks efficiently
- Worked safely around moving machinery
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network
- Prepared orders for shipment by picking, packing, and labeling merchandise
Chat & Phone Customer Support Seasonal Agent
Foundever
08.2023 - 05.2024
- Answer incoming calls and live chat messages from customers, addressing questions, concerns, and requests related to product features, billing, orders, account management
- Troubleshoot customer issues efficiently, providing accurate information and solutions while navigating multiple systems and tools
- Prioritize customer satisfaction by actively listening to needs, demonstrating empathy, and providing timely assistance
- Accurately record customer interactions and details within the CRM system
Accounts Payable Assistant
Equity Residential
01.2024 - 02.2024
- Reconciled processed work by verifying entries and comparing system reports to balance numbers
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft
- Kept vendor files accurate and up-to-date to expedite payment processing
- Assisted in month-end closing procedures, contributing to accurate financial reporting for stakeholders
General Labor Production
Ferrero
10.2023 - 01.2024
- Feeds cartons/boxes onto conveyor
- Placing finished products into cartons and case boxes
- Inspecting cartons and products for quality
- Wearing a mask, hairnet, and protective gear
Warehouse Processor
Nordstrom Distribution Center
04.2018 - 03.2023
- Assisted in training new employees on warehouse procedures, contributing to a cohesive and efficient workforce
- Adapted quickly to changing priorities within the fast-paced warehouse environment, ensuring all deadlines were met consistently without compromising quality standards
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Prepared orders for shipment by picking, packing, and labeling merchandise
Accounting Assistant
Global Exec Aviation LLC
05.2007 - 12.2017
- Generated invoices upon receipt of billing information and tracked collection progress
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills
- Improved cash flow management by closely monitoring account
- Completed bi-weekly payroll for company employees
Education
Certificate in Business Administration - Business Administration
TESST College of Technology
Baltimore, Maryland06.1997
HS Diploma - undefined
Northeast Senior High School
Pasadena, Maryland06.1996
Skills
- Attention to detail
- Efficient written and verbal
- Computer literacy
- Time management
- Typing speed
- Database
- Organization skills
- Customer service
- Accuracy and precision
- Data entry
- Customer Service
- Problem solving
Accomplishments
- Achieved by processing an average of 500 invoices per month, ensuring 98% were paid within net 30 terms..
- Identified and resolved discrepancies, saving the company
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Maintained an average typing speed of 63 WPM on all assignments.
Hobbies and Interests
- Hiking
- Walking
- Exercising
- Bowling
- Traveling
- Amusement Parks
Certification
Business Administration
Software
Accounting software
Gmail
Word processing software
Social media
Microsoft Office
Database management
Interests
Walking, Hiking, Exercising,Traveling,Bowling and Roller Coasters
Timeline
Warehouse Associate
AMAZON Fulfillment Center
05.2024 - Current
Accounts Payable Assistant
Equity Residential
01.2024 - 02.2024
General Labor Production
Ferrero
10.2023 - 01.2024
Chat & Phone Customer Support Seasonal Agent
Foundever
08.2023 - 05.2024
Warehouse Processor
Nordstrom Distribution Center
04.2018 - 03.2023
Accounting Assistant
Global Exec Aviation LLC
05.2007 - 12.2017
HS Diploma - undefined
Northeast Senior High School
Business Administration
Certificate in Business Administration - Business Administration
TESST College of Technology
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