Nichole Morrissey
Mohnton,PA
Summary
Sales and leadership professional with extensive experience in managing corporate accounts and executing strategic initiatives. Expertise in consultative selling and market analysis, focusing on relationship building and team leadership. Proven track record in global account management and cross-functional collaboration, driving revenue growth through tailored solutions. Strong ability to analyze market trends and customer challenges, fostering long-term value-based client relationships.
Overview
21
21
years of professional experience
Work History
Sales Manager, National Accounts
ADM
03.2022 - Current
- Analyzed customer trends to identify new business opportunities.
- Collaborated with marketing to design promotional materials and campaigns.
- Conducted training sessions to enhance team sales techniques and product knowledge.
- Established strong relationships with key clients to ensure account retention.
- Coordinated cross-functional meetings to align sales goals with company objectives.
- Resolved customer inquiries and issues promptly, ensuring satisfaction.
- Developed comprehensive sales plans, strategies, and objectives to achieve revenue targets.
- Trained and mentored junior sales personnel for enhanced performance.
Corporate Account Manager
Univar Solutions
06.2021 - 03.2022
- Promoted to Corporate Account Manager.
- Enhanced account position through consultative, value selling across all levels.
- Identified new international business opportunities aligned with suitability goals.
- Created and executed customer growth strategies for short, medium, and long-term objectives.
- Identify new business, internationally, and through suitability goals.
- Responsible to coordinate and lead at all levels within the organization.
- Managed global accounts
- Managed key corporate accounts to ensure customer satisfaction and retention.
District Corporate Account Manager
Univar Solutions
08.2020 - 06.2021
- Managed roster of corporate accounts across district locations to ensure client satisfaction and loyalty.
- Engaged directly with decision makers at local accounts to establish and nurture long-term, value-based relationships.
- Collaborated with corporate account commercial team to drive sales growth and enhance business retention at district level.
- Integrate customer and market research into the sale process.
- Identify customer challenges and issues and collaborate internally with all teams to find solutions.
- Managed accounts across Pennsylvania, Maryland, Delaware, and West Virginia.
Sales Specialist – Life Sciences and Healthcare
Airgas
01.2020 - 08.2020
- Promoted to Life Sciences and Healthcare Sales Specialist.
- Led 13 account managers to expand life sciences and healthcare market share.
- Develops and maintains sales relationships.
- Developed long-term supply relationships through strategic contracts and agreements.
- Develop long-term supply relationships through contracts and/or agreements.
- Provides technical and business support for sales activities.
- Conducts training to customers, prospects and colleagues.
- Provided technical and business support, enhancing sales activities and client engagement.
- Managed regional sales activities in Central, PA.
Account Manager
Airgas
06.2011 - 01.2020
- Promoted to Account Manager covering Lebanon and Reading territories.
- Successfully grew gross margin over 8% annually in assigned territory.
- Increased sales, gross profit, and new account generation YOY.
- Delivered accurate written and verbal pricing quotes to enhance customer decision-making.
- Achieved gross margin and sales targets aligned with corporate and regional objectives.
- Acquired new customers while expanding business with existing accounts to drive revenue growth.
- Provide written and verbal pricing quotes to customers.
- Lebanon/Reading, PA
Regional Cylinder Asset Coordinator
Airgas
02.2009 - 06.2011
- Managed cylinder requests from facilities and developed action plans to address needs.
- Prepare redeployment of excess cylinders to fulfill facilities' cylinder needs.
- Manage replenishment orders for resale hubs, and accurate inventory.
- Conducted regional physical cylinder inventory count and reconciliation monthly.
- Raised CARs in response to cylinder needs and new business requests.
- Manage all scrap reporting and submission of CAR for replacements.
- Executed outright cylinder purchases for external customers to meet their needs.
- Handled all third-party retest interactions.
- Reading, PA
Inventory Specialist
Airgas
12.2006 - 02.2009
- Managed and controlled over one million dollars in inventory, ensuring accuracy and availability.
- Collaborated with Reading team to secure national branch of the year award, contributing to team recognition.
- Worked with sales to support new and existing business.
- Resolved customer concerns and issues by interfacing with customer service and inside sales, enhancing customer satisfaction.
- Reading, PA
Administrative Assistant
Airgas
05.2005 - 12.2006
- Selected tickets daily, issued credits, and processed returns.
- Picked, packed, and shipped orders while receiving and stocking products to maintain inventory flow.
- Checked the open order edit list.
- Collaborated with vendors to obtain return goods authorizations.
- Worked in warehouse by picking and shipping orders, and receiving/stocking product.
- Worked in Reading, PA to support operational tasks.
Education
Bachelor’s Degree - Business/Technical Leadership
Bloomsburg University
Bloomsburg, PA01-2017
Skills
- Data analysis and reporting
- Consultative selling
- Sales strategy development
- Relationship management
- Pricing strategy
- Negotiation techniques
- Revenue growth planning
- Cross-functional collaboration
- Salesforce proficiency
- Microsoft Office Suite
- Google Workspace applications
- Client communication
- Team leadership
- Strategic thinking
- Customer engagement
Volunteer Experience
- President of the Board of Directors, Big Brothers Big Sisters of Berks County, Reading, PA, 04/01/12, Accepted to the board in March 2015., Voted in as VP of the Board January 2018., Chair for volunteer recruitment., Personnel, fund development and activities committee member.
- Board Treasurer, Adalyn Rose Foundation, Reading, PA, 07/01/19, Board member and treasurer for the Adalyn Rose Foundation., Helping families honor their babies by providing financial and emotional support.
Timeline
Sales Manager, National Accounts
ADM
03.2022 - Current
Corporate Account Manager
Univar Solutions
06.2021 - 03.2022
District Corporate Account Manager
Univar Solutions
08.2020 - 06.2021
Sales Specialist – Life Sciences and Healthcare
Airgas
01.2020 - 08.2020
Account Manager
Airgas
06.2011 - 01.2020
Regional Cylinder Asset Coordinator
Airgas
02.2009 - 06.2011
Inventory Specialist
Airgas
12.2006 - 02.2009
Administrative Assistant
Airgas
05.2005 - 12.2006
Bachelor’s Degree - Business/Technical Leadership
Bloomsburg University