Results-driven professional with a strong background in customer service and transportation. At Cory Rawson High School, ensured student safety through effective communication and adherence to safety regulations. Recognized for reliability and a commitment to excellence, leveraging effective communication and safe driving practices to enhance service quality and operational efficiency.
Work History
School Bus Driver
12 Years 2 Months
Cory Rawson High School | 08.2014 - Current
Safely transported students to and from school, ensuring adherence to traffic laws and safety regulations.
Conducted pre-trip inspections to verify bus functionality and safety compliance.
Communicated effectively with school staff regarding schedule changes and student needs.
Maintained accurate records of daily routes, mileage, and incidents for administrative purposes.
Cafeteria Worker
Cory Rawson High School | 2014 - Current
Prepared and served nutritious meals following health and safety regulations.
Maintained cleanliness and organization of kitchen and dining areas.
Assisted with inventory management, ensuring adequate stock levels of food supplies.
Collaborated with team members to enhance service efficiency during peak hours.
Customer Service Representative
Industrial Savings & Loan | 1996 - 1999
Provided support by resolving customer inquiries and issues efficiently.
Assisted in training new staff on company policies and service protocols.
Maintained accurate records of customer interactions using CRM software.
Collaborated with team members to enhance overall customer satisfaction levels.
Customer Service Representative
5th 3rd Bank | 1994 - 1996
Developed solutions to common customer problems, improving response times.
Ensured compliance with regulatory standards during all customer transactions.
Conducted follow-up communication to verify resolution of customer concerns.
Recommended process improvements based on feedback gathered from customers.