Nichole Sinegar
Elyria,OH
Summary
Dedicated professional with strong customer service and teamwork skills. Experienced in food safety and quality control. Responsible for handling high cash transactions. Committed to enhancing production efficiency and training new employees in fast-paced environments.
Overview
4
4
years of professional experience
Work History
To-Go/Baker
Cheesecake Factory Inc
06.2023 - Current
- Ensured quality and freshness of ingredients through regular inventory checks.
- Trained and supervised new employees on bakery operations and procedures.
- Maintained thecleanliness and organization of workstations to comply with health regulations.
- Collaborated with team members to streamline production processes and reduce waste.
- Collaborated with team members to complete tasks and maintain the smooth running of the bakery.
- Operated cash registers and processed payments/customers' orders accurately.
- Provided excellent customer service by answering product questions and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
Server
Red Lobster
02.2022 - 06.2023
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed dining area cleanliness and organization, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service protocols, and operational procedures.
- Upsold menu items and promotions, contributing to increased sales revenue.
- Resolved customer complaints effectively, maintaining a positive dining atmosphere.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Keystone High School
Lagrange, OH06.2019
Skills
- Team player
- Customer service
- Time management
- Food safety and sanitation
- Quality control
Timeline
To-Go/Baker
Cheesecake Factory Inc
06.2023 - Current
Server
Red Lobster
02.2022 - 06.2023
High School Diploma -
Keystone High School