Nichole Stapp
Springfield
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Salon Brands. Proven ability to foster client loyalty through exceptional service and effective communication. Skilled in managing multiple tasks while maintaining high standards of quality and organization, ensuring a positive experience for all clients.
Overview
16
16
years of professional experience
Work History
Stay At Home Mom
Household
01.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cosmetologist/Manager's Assistant
Salon Brands
01.2013 - 01.2015
- Provided high-quality haircuts and styling services, ensuring client satisfaction and repeat business.
- Conducted consultations to determine client needs and preferences, enhancing service personalization.
- Maintained cleanliness and organization of workstations, adhering to sanitation standards and protocols.
- Trained new staff on administrative procedures, fostering a knowledgeable team environment.
- Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
Cosmetologist
West Side Salon
01.2012 - 01.2013
- Provided personalized consultations to assess client needs and recommend appropriate services.
- Performed a variety of hair, skin, and nail treatments with attention to detail and hygiene standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with safety regulations.
- Developed strong relationships with clients, fostering loyalty through exceptional customer service experiences.
Pharmacy Technician
Kreisler Drug
01.2010 - 01.2013
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels of pharmaceuticals and supplies, ensuring compliance with regulations.
- Processed prescriptions using pharmacy management software to enhance workflow efficiency.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
High School Diploma -
Appleton City High School
Appleton City, MOCosmetology - Cosmetology
Golden Valley Beauty Academy
Clinton, MO04-2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Stay At Home Mom
Household
01.2015 - Current
Cosmetologist/Manager's Assistant
Salon Brands
01.2013 - 01.2015
Cosmetologist
West Side Salon
01.2012 - 01.2013
Pharmacy Technician
Kreisler Drug
01.2010 - 01.2013
High School Diploma -
Appleton City High School
Cosmetology - Cosmetology
Golden Valley Beauty Academy