Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Nichole Stewart

Kemmerer

Summary

Technical professional with background in supporting and optimizing technology systems. Skilled in troubleshooting, system management, and providing technical support. Valued team player known for adaptability and consistent delivery of effective solutions. Strong analytical and problem-solving abilities, coupled with effective communication and interpersonal skills, ensure seamless collaboration and goal achievement.

Overview

19
19
years of professional experience

Work History

Tech Assistant

Licoln County School District #1
08.2020 - Current
  • Gathered, organized and distributed technical documentation.
  • Prepared technical presentations and other materials for advisory meetings.
  • Provided technical guidance and support to team members.
  • Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
  • Logged inventory of functioning systems to maintain user accessibility.
  • Installed technical hardware and software in deskside support environment.
  • Lead training sessions for team members on various topics related to technology use within the workplace environment, fostering an atmosphere of continued learning amongst staff.
  • Reviewed product-specific resources to determine optimal implementation.
  • Updated supervisor on status of projects.
  • Collaborated with cross-functional teams to develop innovative solutions for complex technical challenges, driving business growth.
  • Served as point-person for support requests with clients and vendors.
  • Enhanced system efficiency by troubleshooting hardware and software issues, resulting in reduced downtime.
  • Liaised with customers, communicating and resolving problems and concerns.
  • Provided high-quality customer support by addressing inquiries and resolving technical problems, leading to increased customer satisfaction.
  • Researched common technology performance issues to assist with diagnoses.
  • Implemented system upgrades to help mitigate vulnerabilities.
  • Repaired hardware infrastructure using hand tools and components.
  • Transferred computer files between programs.
  • Developed detailed user manuals for various applications and tools, empowering employees to utilize technology effectively.
  • Assisted in the planning and execution of IT projects, contributing technical expertise and resource management skills to ensure successful outcomes.
  • Increased office efficiency with organization of digital filing systems.
  • Conducted regular maintenance on technical equipment, ensuring optimal performance.
  • Reduced response time to technical inquiries, providing timely and effective solutions.
  • Contributed to successful completion of IT projects, collaborating closely with IT team.
  • Played key role in disaster recovery efforts, preparing and executing contingency plans.
  • Assisted in development of training materials, enhancing employee technical skills.
  • Performed routine maintenance and replaced worn parts.

Paraprofessional

Lincoln County School District #1
08.2018 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Interacted physically and verbally with students throughout each day.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
  • Oversaw class of students in absence of instructor.
  • Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
  • Supported teacher in development of individual learning strategies.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Established professional relationships with parents and other teachers to increase rapport and support.
  • Provided necessary accommodations for testing situations, ensuring fair opportunities for all students to demonstrate their knowledge and skills.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Served as a liaison between general education teachers and special education professionals, fostering collaborative relationships that benefitted all students involved.
  • Observed students' performance and recorded relevant data to assess progress.
  • Understood and acclimated to teacher's routine to provide classroom coverage.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.

Substitute Teacher, K-12

Lincoln County School District #1
08.2015 - 06.2018
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.
  • Assisted students in mastering subject material and preparing for tests.
  • Monitored student performance and provided feedback to inform instruction.
  • Monitored student behavior and administered discipline as needed.
  • Developed creative instructional strategies to keep students engaged and motivated.
  • Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.

Day Care Worker and Preschool Teacher

Nona's Daycare
07.2007 - 05.2011
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Collaborated with parents to develop individualized care plans addressing specific needs of their children.
  • Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
  • Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
  • Established daily routines to provide structure and predictability for children under care.
  • Assisted with homework completion, reinforcing subject matter comprehension and academic success.
  • Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
  • Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
  • Improved communication skills by engaging children in age-appropriate conversations and active listening.
  • Enhanced children's social skills by organizing group activities and promoting teamwork.
  • Introduced children to educational games and activities to boost learning.
  • Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
  • Liaised with parents and guardians to discuss child progress.
  • Provided emotional support and guidance to children during difficult times.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Developed age-appropriate activities and crafts to engage children.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Helped children develop motor skills in preparation for preschool and kindergarten.

Assistant Sales Manager

Alco
03.2006 - 12.2006
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Assisted sales team with completing customer transactions and managing issues.
  • Developed strong client relationships for repeat business and increased referrals.
  • Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Strengthened performance by applying excellent program and project leadership skills.
  • Trained new associates in successful sales and performance strategies.
  • Managed and developed sales team.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

Associate of Arts - Elementary Education

Western Wyoming Community College
Rock Springs

High School Diploma -

Kemmerer High School
Kemmerer, WY
05-2005

Skills

  • Operations support
  • Document processing
  • Technical diagnosis
  • Customer or student assistance
  • Technical guidance
  • Documentation proficiency
  • Software installation
  • VERKADA expertise
  • Administrative skills
  • System administration

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Road Trips
  • Food Tourism
  • Train Travel

Timeline

Tech Assistant

Licoln County School District #1
08.2020 - Current

Paraprofessional

Lincoln County School District #1
08.2018 - Current

Substitute Teacher, K-12

Lincoln County School District #1
08.2015 - 06.2018

Day Care Worker and Preschool Teacher

Nona's Daycare
07.2007 - 05.2011

Assistant Sales Manager

Alco
03.2006 - 12.2006

Associate of Arts - Elementary Education

Western Wyoming Community College

High School Diploma -

Kemmerer High School

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Nichole Stewart