Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook Manager
The Learning Nook
Springfield, IL
11.2023 - 12.2024
Elevated the daycare''s reputation for nutritious, quality meals by consistently delivering well-made dishes that appeal to children''s tastes.
Enhanced children''s nutrition by preparing and serving balanced meals according to dietary guidelines.
Ensured compliance with local health regulations through regular inspections and maintaining accurate records of food handling practices.
Managed inventory effectively, ordering supplies in a timely manner while staying within budget constraints.
Assisted in menu planning for varied, nutritious choices that catered to diverse tastes among the daycare population.
Collaborated with daycare staff to accommodate special dietary needs and restrictions for individual children.
Maintained a clean and safe kitchen environment, adhering to strict sanitation standards for the wellbeing of the daycare children.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Kept kitchen clean and organized by performing daily maintenance tasks.
Factory Supervisor
Cast Industries
Springfield, IL
02.2021 - 11.2023
Implemented safety protocols to minimize workplace accidents, resulting in an improved safety record for the facility.
Increased production efficiency by implementing new workflow processes and optimizing team collaboration.
Achieved higher product quality standards through rigorous quality control measures and employee training programs.
Enhanced overall productivity with thorough performance monitoring, providing constructive feedback, and implementing improvement strategies.
Oversaw shipping logistics to ensure timely delivery of products to customers while minimizing transportation costs.
Trained new employees on company policies, safety procedures, and equipment operation to ensure a seamless integration into the workforce.
Boosted employee morale through effective communication efforts, fostering a positive work culture that encouraged engagement and productivity.
Ensured compliance with industry regulations and company policies by closely monitoring manufacturing processes and swiftly addressing any discrepancies.
Optimized labor allocation by identifying skill gaps in the workforce and developing comprehensive training programs accordingly.
Meat Cutter
JBS Pork
Beardstown, IL
12.2020 - 01.2021
Followed all food safety regulations to maintain a safe work environment for both employees and customers.
Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
Adhere to safety and cleanliness standards and maintained equipment.
Continuously sharpened knives and maintained equipment for optimal cutting performance.
Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
Unloader
Cast Industries
Springfield, IL
08.2020 - 12.2020
Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
Loaded packages onto pallets and into staging areas as directed.
Kept facilities clean and organized to promote safe work environments and avoid injuries.
Assisted in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.
Education
Associate of Science - Social Work
Lincoln Land Community College
Springfield, IL
05-2026
High School Diploma -
North Mac Highschool
Virden, IL
05-2010
Skills
Organized and detail oriented
Supervisory experience
Certification
Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.