Nichole Thompson
Cincinnati,OH
Summary
Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Transporter
UC Health Emergency Room
2018.05 - Current
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
- Assisted healthcare professionals in locating necessary supplies, contributing to efficient patient care.
- Improved patient care by efficiently managing medical supply inventory and timely distribution.
Customer Service Representative
Marathon Oil
2016.01 - 2018.05
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
GED -
Western Hills University High School
Cincinnati, OH03.2004
Skills
- Patient Safety
- Regulatory Compliance
- Medical Documentation
- Staff Coordination
- Supplies Delivery
- Critical Care
- Patient transportation
- Infection Control
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Patient Transporter
UC Health Emergency Room
2018.05 - Current
Customer Service Representative
Marathon Oil
2016.01 - 2018.05
GED -
Western Hills University High School
- Certified [Job Title], [Company Name] - [Timeframe]
Similar Profiles
Brandon ParhamBrandon Parham
Registered Nurse at UC Health Emergency RoomRegistered Nurse at UC Health Emergency Room
Kerensa Keith-StepanKerensa Keith-Stepan
Registered Nurse, Emergency Department at Advent Health LittletonRegistered Nurse, Emergency Department at Advent Health Littleton
Tyanna RolloTyanna Rollo
Advanced Care Partner at UC Health Memorial North: OB Emergency DepartmentAdvanced Care Partner at UC Health Memorial North: OB Emergency Department