As a sales associate I welcome guests in, attend to customer's inquiries about their purchases, advise them on shoe/clothing purchases, provide exemplary customer service by portraying a friendly and engaging manner
During my shift I accurately process all POS transactions and make sure every customer is satisfied with their purchase
I consider myself very empathetic to negotiate any customer's concerns.
Sales Associate
Uniqlo
08.2022 - 03.2023
Working at Uniqlo has helped me improve my customer service
As a sales associate I welcome customers, maintain store appearance, and direct customers to products they may need
While working I stock, replenish, and organize with accuracy and efficiency
I also assisted customers with clothing purchases and fashion-related decisions
I always worked to enhance revenue and boost customer satisfaction.
Leadership
Summer Bridge
08.2023
Summer Bridge is designed to help transition incoming freshman to De Anza College and connect with one another
It helps students become more comfortable finding their way around campus and finding resources
My time at summer bridge has helped build my leadership by sharing my experiences and advice to incoming students
I helped students with any questions or concerns they had to the best of my abilities.
Education
Educational Preparation program
Associate of Science - Business Administration
De Anza College
Cupertino, CA
06.2024
Associate of Arts - Economics
De Anza College
Cupertino, CA
06.2024
Skills
Hardworking
Quick learner
Great Problem solver
Creative
Computer skills
Customer Service
Curriculum planning
Active listening skills
Detail Oriented
Leadership communications
Awards
Awarded 1st place in my Accounting Case Competition at the 2024 State Business Leadership Conference for FBLA Collegiate
Certification
Certificate of recognition for outstanding completion at De Anza from IMPACT AAPI