Nichole Torres
Riverside,CA
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Nordstrom
Ontario, California
12.2021 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Continuously asking questions on certain units we are receiving to always be sure we are giving quality work to costumers.
- Have knowledge in every department as stated; Hanging, Flat, Jewelry, White Glove, Rack shoes, UPS audits, as well as audits on the docks.
- Having knowledge on modifications to cases, EP’s and SNPO.
- Always wanting to learn more and always looking for improvements.
Food Prep Cook
Disneyland Resort
Anaheim, California
11.2016 - 12.2021
- Prepared fresh ingredients for use in cooking, such as chopping vegetables and grinding meats.
- Monitored food supplies and inventory levels and communicated needs to supervisors.
- Ensured that all foods were stored properly and safely, at the right temperature.
- Cleaned kitchen equipment after each use and followed sanitation procedures.
- Stocked shelves with necessary ingredients for daily operations.
- Weighed out ingredients accurately for recipe mixtures.
- Heated pre-prepared foods when required by recipe instructions.
- Maintained clean and orderly kitchen with regular attention to checklists.
- Operated kitchen tools safely and used great knife skills to quickly prepare ingredients.
Barista
Starbucks
Ontario, California
10.2020 - 04.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Collected payments and provided accurate change.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Described menu items to customers and suggested products based on stated preferences.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Skills
- Clear communication
- Warehouse safety
- Able to lift and carry 50 lbs
- Pallet jacks
- Multitasking and organization
Timeline
Warehouse Worker
Nordstrom
12.2021 - Current
Barista
Starbucks
10.2020 - 04.2021
Food Prep Cook
Disneyland Resort
11.2016 - 12.2021
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