Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichole Williams

North Charleroi,Pennsylvania

Summary

  • Ability to establish and maintain relations with doctors and patients
  • Profoundly capable of quickly learning in a fast paced environment
  • Experienced health care activities
  • Able to prepare healthcare related reports

Overview

22
22
years of professional experience

Work History

Environmental Services Housekeeper

Jefferson Hospital
Jefferson, PA
07.2022 - Current
  • Ensured cleanliness and sanitation of patient rooms, public areas, and restrooms following hospital protocols.
  • Operated specialized cleaning equipment to maintain high standards of hygiene and safety.
  • Collaborated with nursing staff to address specific cleaning requests for critical care environments.
  • Mentored new team members on efficient cleaning techniques and safety procedures.
  • Trained staff on proper use of cleaning chemicals and equipment to enhance safety measures across departments.
  • Participated in quality assurance audits to ensure compliance with hospital cleanliness guidelines and regulations.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.

Volunteer/Donations Coordinator

The Cameron Heyward Foundation
Pittsburgh , PA
01.2019 - Current
  • Attended events to develop professional network of potential donors.
  • Supported local families in crisis by advocating for needed donations.
  • Managed interactions with donors and donation center personnel to achieve goals.
  • Participated in team-building activities to enhance working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Dental Assistant

Dr. George Hadeed DMD
Pittsburgh, PA
04.2015 - Current
Greet & seat patients, Schedule appts., place supply order & inventory incoming supplies, prepare & package lab work to be shipped out, make sure infection control is followed,  take radiographs, sterilize instruments, assist the doctor, make temporary crowns, take impressions, answer calls using multi-line phone system,  clean set up & prepare operatory for patient, provide educational information to patients, perform various jobs in the lab




Dental Assistant

Dentonics, inc
Allison Park, PA
08.2012 - Current

Greet & seat patients, Schedule appointments, prepare & package lab work to be shipped out, make sure infection control is followed, take & develop radiographs, sterilize instruments, assist the doctor, make temporary crowns, take impressions, answer calls using multi-line phone system, clean set up & prepare operatory for patient, provide educational information to patients, perform various jobs in the lab

  • Trained new staff on office protocols, fostering a collaborative team environment.
  • Enhanced patient experience by developing communication strategies that addressed concerns and expectations effectively.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Improved patient care with meticulous attention to instrument sterilization and preparation.

Environmental Services Housekeeper

UPMC Presbyterian Hospital
Pittsburgh, PA
10.2018 - 03.2022
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Practiced established infection control methods to reduce risks to patients, families and medical staff.
  • Cleaned elevators, glass and planters in public areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed waste paper and other trash from premises to designated area.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.

Dental Assistant

My Dentist
Gibsonia, PA
10.2013 - 01.2019
  • Assisted in preparing treatment rooms and sterilizing instruments to maintain a safe environment.
  • Provided chairside support during dental procedures, ensuring patient comfort and workflow efficiency.
  • Educated patients on oral hygiene practices and post-treatment care to enhance their dental health.
  • Managed patient records and scheduling using dental software to optimize office operations.
  • Implemented inventory management practices to ensure availability of necessary supplies without overstocking.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.

Dental Assistant

Dental Power Pennsylvania Inc
Allison Park, PA
05.2004 - 10.2013

Dental Assistant

Dr. George Hadeed DMD
Pittsburgh, PA
05.2004 - 05.2009

Greet & seat patients, Schedule appointments, place supply order & inventory incoming supplies, prepare & package lab work to be shipped out, make sure infection control is followed, take & develop radiographs, sterilize instruments, assist the Dr using four handed dentistry, make temporary crowns, take impressions, answer calls using multi-line phone system, clean set up & prepare operatory for patient, provide educational information to patients, perform various jobs in the lab

Education

Associates Degree in Specialized Technology - Expanded Functions Dental Assistant

Median School of Allied Health Careers
Pittsburgh, PA
2004

Skills

  • Ability to identify needs of patients
  • Capable of working with a team as well as independently

  • Excellent decision making ability
  • Capacity of working under stressful environment

Timeline

Environmental Services Housekeeper

Jefferson Hospital
07.2022 - Current

Volunteer/Donations Coordinator

The Cameron Heyward Foundation
01.2019 - Current

Environmental Services Housekeeper

UPMC Presbyterian Hospital
10.2018 - 03.2022

Dental Assistant

Dr. George Hadeed DMD
04.2015 - Current

Dental Assistant

My Dentist
10.2013 - 01.2019

Dental Assistant

Dentonics, inc
08.2012 - Current

Dental Assistant

Dental Power Pennsylvania Inc
05.2004 - 10.2013

Dental Assistant

Dr. George Hadeed DMD
05.2004 - 05.2009

Associates Degree in Specialized Technology - Expanded Functions Dental Assistant

Median School of Allied Health Careers
Nichole Williams