Nicholette Sargent
Marana,AZ
Summary
Proven track record of enhancing emergency response times at Global Medical Response through efficient dispatch coordination and critical decision-making. Skilled in emergency call taking and dispatching, complemented by exceptional communication and a calm demeanor under pressure. Demonstrates strong analytical thinking and teamwork, ensuring high-quality patient care and operational excellence.
Overview
11
11
years of professional experience
Work History
Emergency Medical Dispatcher II
Global Medical Response
03.2023 - Current
- Maintained accurate records of dispatched calls for quality assurance, quick response times and accurate input of information on scene safety.
- Facilitated the dispatch of appropriate resources during medical emergencies by effectively triaging incoming calls and prioritizing responses.
- Ensured seamless shift transitions through documentation updates darling shift change, minimizing potential miscommunications or gaps in coverage.
- Provided compassionate support to callers in distress, offering reassurance while obtaining critical information needed for units, scene safety and patients.
- Maintained a high level of situational room awareness throughout each shift, keeping colleagues informed of ongoing incidents as well as maintaining Radio communications with field units.
- Improved emergency response times by efficiently prioritizing and dispatching appropriate medical responses and units to the correct locations and jurisdictions.
Licensed Dog Trainer
Elevate Dog Center
05.2022 - 03.2023
- Observed, evaluated and worked one on one with dogs in various settings to determine behavioral concerns, temperaments, abilities and learning styles.
- Maintained sanitary training areas, kennels, pool and feeding areas for safe and effective learning environments.
- Implemented positive reinforcement with animals using "marker" method, voice rewards and food rewards. Worked with puppy's, adults and senior animals to develop essential social skills and appropriate interaction with other dogs and humans.
Procurement Specialist & Buyer
Marana Unified School District
10.2017 - 05.2022
- Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
- Oversaw inventory control, accounting, and supplies for plumbing, electrical, HVAC, carpentry, painting and warehouse.
- Procured materials for facility maintenance and repair services district wide.
- Utilized software to order, track and pay invoices on products and services.
- Maintain excellent communication with vendors and suppliers.
Licensed Cosmetologist & Owner
Nicholette's Salon Studio
10.2013 - 09.2017
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties, scheduling and ensuring smooth operations within the salon environment from start to finish.
- Maintained a clean and organized studio, ensuring a pleasant salon experience for each client.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Managed inventory, supply stock and scheduling to best maintain client satisfaction.
Education
Emergency Medical Dispatch - Emergency Medical Dispatch
International Academy of EMD
Phoenix04.2023
BLS Provider - CPR And AED
American Heart Association
Tucson04.2023
Cosmetology License - Cosmetology
Tucson College of Beauty
Tucson01.2012
High School Diploma -
Mountain Rose Academy
Tucson05.2010
Skills
- Quick Learner with Analytical Thinking
- Patience, Calmness and Stress Tolerance
- Teamwork, Collaboration and Problem-Solving
- Attention to Detail, Radio Frequency Monitoring and Unit Status
- Dependable, Reliable and Responsible
- Multitasking Abilities
- Critical Thinking and Decision-Making
- Excellent Communication and Room Awareness
- CPR Certified, Basic Life Support and Advanced Life Support Understanding
- Dispatch Coordination and Accurate Quick Data Entry Skills
Additional Information
Professional & Personal References available upon request.
Timeline
Emergency Medical Dispatcher II
Global Medical Response
03.2023 - Current
Licensed Dog Trainer
Elevate Dog Center
05.2022 - 03.2023
Procurement Specialist & Buyer
Marana Unified School District
10.2017 - 05.2022
Licensed Cosmetologist & Owner
Nicholette's Salon Studio
10.2013 - 09.2017
Emergency Medical Dispatch - Emergency Medical Dispatch
International Academy of EMD
BLS Provider - CPR And AED
American Heart Association
Cosmetology License - Cosmetology
Tucson College of Beauty
High School Diploma -
Mountain Rose Academy
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