Nicholle Katrina Rosal
Jollibee
Riverside,CA
1
Language
3
years of professional experience
Dedicated crew member with a strong focus on customer service, cash handling accuracy, and team collaboration. Committed to creating positive experiences and ensuring operational efficiency.
Work History
Store Crew Member
3 Years 1 Month- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Assisted in training new crew members on operational procedures and customer service standards.
- Processed customer transactions efficiently, ensuring accuracy and prompt service.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Prepared and organized food items according to menu specifications.
- Maintained cleanliness and sanitation standards across kitchen areas.
Barista
4 Months- Prepared high-quality beverages, adhering to recipes and presentation standards.
- Trained new baristas on coffee preparation techniques and customer service best practices.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
High School Diploma
Bachelor of Science - Landscape Architecture
Skills
Cleanliness and hygiene
Store maintenance
Customer service
Team collaboration
Adaptability and flexibility
Time management
Attention to detail
Multitasking Abilities
Reliability
Organizational skills
Creative thinking
Team leadership
Positive customer engagement
Store operations
Flexible hours
Cash register operation
Languages
Filipino (Tagalog)
Native or Bilingual
Interests
Outdoor Recreation
Designing and Printing 3D Models
Gardening
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Environmental Conservation Projects
Creating digital artwork using software like Photoshop
Illustrator
or Procreate.
Drawing and Painting
Timeline
Barista
Borahae Cafe
09.2024 - 01.2025Read More
Store Crew Member
Jollibee
06.2023 - CurrentRead More
California Polytechnic State University, Pomona
Bachelor of Science from Landscape Architecture
Read More
Ramona High School
High School Diploma
Read More