Devin Major
Flint
Summary
Versatile Team Player experienced in coordinating schedules and enhancing operational efficiency. Delivered exceptional service through effective communication and proactive problem resolution, consistently meeting company needs with organized practices. Thrived in fast-paced environments while adapting to last-minute changes and maintaining high standards of work quality.
Professional retail associate with solid experience in customer service and store operations. Strong focus on team collaboration and achieving results. Skilled in inventory management, sales transactions, and maintaining clean, organized store environment. Reliable and adaptable to changing needs, ensuring positive shopping experience for customers.
Overview
5
5
years of professional experience
Work History
Store Crew Member
Speedway
Highland, MI
03.2026 - Current
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained cleanliness and organization of sales floor and restrooms.
- Assisted with inventory management, including stock replenishment and product rotation.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Monitored fuel pumps, ensuring compliance with safety standards and regulations.
- Assisted in maintaining a safe working environment by adhering to all safety guidelines and reporting any hazards immediately.
Coaching Assistant
Fly By Nature
Indianapolis, Indiana
12.2025 - 02.2026
- Supported coaches in developing and executing training sessions to enhance athlete performance.
- Provided support during practice sessions, ensuring equipment was properly set up.
- Communicated feedback to athletes on performance and technique improvements.
- Coordinated team schedules and managed logistics for events and competitions to ensure smooth operations.
- Maintained inventory of training supplies and equipment for effective use.
- Monitored athletes' progress and communicated observations to coaching staff for tailored coaching strategies.
- Engaged with parents and guardians regarding athlete participation and updates.
- Collaborated with other coaching staff members during training sessions.
Coaching Assistant
Nike
Indianapolis, Indiana
08.2023 - 12.2025
- Provided targeted feedback to athletes to improve performance and technique.
- Monitored athletes' progress and shared insights with coaching staff to inform training adjustments.
- Coordinated training sessions with coaches to enhance athlete development.
- Collaborated with other coaching staff members during training sessions.
- Assisted coaches in planning and organizing practice sessions.
- Coordinated team schedules and logistics for events and competitions.
- Prepared game plans and strategies in collaboration with coaches.
Bouncer
Brothers Bar and Grill
Muncie, Indiana
10.2024 - 12.2024
- Managed crowd control during busy events and peak hours, ensuring safety and order.
- Monitored patrons to ensure compliance with safety and behavior standards.
- Responded to disturbances and diffused potential conflicts effectively.
- Mediated altercations between patrons promptly, maintaining a safe and enjoyable environment.
- Enforced house policies and maintained order throughout the venue.
- Conducted regular inspections of premises for safety hazards or violations.
- Collaborated with bar staff to address customer concerns promptly.
- Communicated effectively with law enforcement when necessary for support.
- Built strong relationships with customers through consistent interactions, enhancing overall customer experience.
Floor Staff Member
Brothers Bar and Grill
Muncie, Indiana
10.2024 - 12.2024
- Provided excellent customer service to guests, ensuring their satisfaction and comfort.
- Knowledgeable in providing excellent customer service by effectively responding to inquiries, resolving complaints, and addressing any other concerns.
- Demonstrated strong problem-solving skills by quickly resolving customer complaints.
- Utilized effective communication skills when interacting with both customers and co-workers.
- Assisted customers with loading purchases or arranging delivery services to ensure satisfaction.
- Maintained clean floor area and efficiently stocked shelves to enhance shopping experience.
- Collaborated effectively with team members and worked independently to meet operational needs.
- Demonstrated ability to follow safety procedures while operating heavy machinery.
Cart Associate
Walmart
indinapolis, Indiana
05.2021 - 08.2021
- Collected shopping carts from parking lot and store entrances to ensure seamless customer access.
- Monitored cart inventory to ensure sufficient availability for shoppers during peak times.
- Maintained cleanliness and organization of cart storage areas to enhance shopper experience.
- Collaborated with team members to optimize cart retrieval process.
- Followed safety protocols while handling carts in busy areas.
- Provided friendly service to enhance customer shopping experience.
- Assisted customers with locating items in the store.
- Greeted customers upon entering the store and provided assistance where needed.
- Reported damaged or malfunctioning carts to management promptly.
- Demonstrated ability to work independently or as part of a team to complete tasks efficiently.
Education
Bachelor of Science (B.S.) - Public Health
St. Augustine's University
Raleigh, NC, US05-2026
Bachelor of Arts (B.A.) - Digital Media Communications
University of Wisconsin Oshkosh
Oshkosh, WI, US05-2026
Bachelor of Science (B.S.) - Public Health
Ball State University
Muncie, IN, US05-2026
Skills
- Team collaboration
- Empathy and patience
- Workplace safety
- Hygiene and cleanliness
- Customer service excellence
- Store upkeep
- Effective communication
- Self-awareness
- Physically fit
- Cash handling accuracy
- Cleanliness and hygiene
- Stock replenishment
Timeline
Store Crew Member
Speedway
03.2026 - Current
Coaching Assistant
Fly By Nature
12.2025 - 02.2026
Bouncer
Brothers Bar and Grill
10.2024 - 12.2024
Floor Staff Member
Brothers Bar and Grill
10.2024 - 12.2024
Coaching Assistant
Nike
08.2023 - 12.2025
Cart Associate
Walmart
05.2021 - 08.2021
Bachelor of Science (B.S.) - Public Health
Ball State University
Bachelor of Arts (B.A.) - Digital Media Communications
University of Wisconsin Oshkosh
Bachelor of Science (B.S.) - Public Health
St. Augustine's University