DEREK NICHOLSON
Fort Wayne,IN
Summary
Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Process Assistant
Amazon
Fort Wayne, IN
10.2022 - Current
- Provided support to team members in resolving process-related issues.
- Identified areas for improvement and recommended solutions to optimize processes.
- Monitored process performance to ensure compliance with established standards.
- Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
- Supported special projects upon request from department manager.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Established routines and workflows to drive efficiency and productivity.
- Provided training to new team members on proper use of machines, tools, and safety protocols.
- Broke down shipping materials and placed boxes and debris in correct waste receptacles.
- Ensured that all products met quality standards before being shipped out to customers.
- Collaborated with other departments to ensure smooth transitions between stages of the flow process.
- Unloaded freight upon arrival and stocked in correct warehouse location.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Route Driver
Coca-Cola Bottling Co. Consolidated
Fort Wayne, IN
05.2018 - 10.2019
- Delivered product to grocery stores and convenience stores
- Checked in all products and stocked coolers.
- Ensured all deliveries were properly documented and signed for.
- Maintained professional appearance and attitude at all times while representing the company.
- Delivered goods to customers in a timely and accurate manner.
- Performed pre-trip inspections on assigned vehicle according to company policy.
- Provided excellent customer service by addressing any issues or concerns promptly.
- Consulted with customers to gain feedback and improve deliveries.
- Verified accuracy of invoices against delivery receipts.
Cook
Dicky's 21 Taps
Fort Wayne, IN
10.2017 - 03.2018
- Prepped food for the day, cooked food in a timely manner for guests, and cleaned work space at the end of the night.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Cook
Ziffle's Rib Bar
Fort Wayne, IN
08.2012 - 04.2017
- Prepped food for the day, cooked food in a timely manner for guests, and cleaned work space at the end of the night.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Adhered to food safety standards when storing and preparing foods.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Supervised and trained kitchen staff on proper preparation techniques.
- Set up work stations prior to opening to minimize prep time.
Laborer
Crosby Construction
Fort Wayne, IN
05.2016 - 09.2016
- Prepared form boards, quality controlled good from bad boards, and drove forklift to organize warehouse.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Understood and followed oral and written directions.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Operated and maintained a variety of equipment including hand and power tools.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Stacked and arranged products on pallets according to size and weight requirements.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
Education
High school diploma or GED -
Anthis Career Center
07.2013
Skills
- Excellent Communication Skills (10 years)
- Multitasking (10 years)
- Quality control (Less than 1 year)
- Time Management (10 years)
- Attention to Detail
- Excellent Communication Skills
- Self-Motivated
- Multitasking
- Time Management
- Quality Control
- Management Support
- Workflow Management
Certification
CDL Class A, 09/01/18, Present, i have my class a cdl
References
References available upon request.
Timeline
Process Assistant
Amazon
10.2022 - Current
Route Driver
Coca-Cola Bottling Co. Consolidated
05.2018 - 10.2019
Cook
Dicky's 21 Taps
10.2017 - 03.2018
Laborer
Crosby Construction
05.2016 - 09.2016
Cook
Ziffle's Rib Bar
08.2012 - 04.2017
High school diploma or GED -
Anthis Career Center