Nick Albertson
Muncie,IN
Summary
Accomplished Financial Professional Associate at Bankers Life & Casualty Insurance, adept in cash flow management and fostering teamwork. Enhanced client satisfaction and operational efficiency through innovative strategies, achieving diversified revenue streams. Proven leadership in supervising teams across various sectors, ensuring compliance and safety. Skilled in customer service and problem-solving, driving significant improvements in service delivery and workplace safety.
Overview
11
11
years of professional experience
Work History
Financial Professional Associate
Bankers Life & Casualty Insurance
07.2024 - Current
- Increased client satisfaction by providing comprehensive financial analyses and tailored investment strategies.
- Explored new business channels resulting in diversified revenue streams consistent with organizational goals.
- Assisted in the successful integration of technology-based tools for enhanced customer experience and operational efficiency.
- Implemented effective risk management strategies to safeguard clients'' assets during periods of market volatility.
Small Business Owner
Big Time Barbell
01.2017 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Non-Executive Director
Big Time Barbell
01.2015 - Current
Field Service Supervisor
Rdh Environmental Services
07.2019 - 06.2024
- Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
- Facilitated communication between office personnel, subcontractors, and customers.
- Ensured compliance with company policies, industry regulations, and environmental standards through diligent oversight of field activities.
- Established strong relationships with clients through excellent communication skills and professional conduct.
Sludge Handling Control
Water Pollution Control
09.2017 - 07.2019
- Improved sludge removal efficiency by closely monitoring and adjusting lance control settings.
- Contributed to workplace safety initiatives by maintaining a clean and organized work environment around the sludge lancing area.
- Adapted to ever-changing operational conditions and challenges, demonstrating flexibility in scheduling adjustments and procedural modifications for optimal performance.
- Ensured compliance with environmental regulations by properly disposing of hazardous waste materials generated during the lancing process.
Operator
Water Pollution Control
09.2015 - 07.2019
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Trash Truck Driver
Sanitation Department
03.2014 - 09.2016
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
- Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
- Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.
Education
No Degree - Criminal Justice
Ball State University
Muncie, IN06.2010
High School Diploma -
Muncie Southside High School
Muncie, IN05.2009
Skills
Cash Flow Management
Credit analysis
Insurance Planning
Retirement planning
Cost Control
Life Insurance
Teamwork and Collaboration
Customer Service
Time Management
Team Leadership
Effective Communication
Team building
Problem-solving aptitude
Timeline
Financial Professional Associate
Bankers Life & Casualty Insurance
07.2024 - Current
Field Service Supervisor
Rdh Environmental Services
07.2019 - 06.2024
Sludge Handling Control
Water Pollution Control
09.2017 - 07.2019
Small Business Owner
Big Time Barbell
01.2017 - Current
Operator
Water Pollution Control
09.2015 - 07.2019
Non-Executive Director
Big Time Barbell
01.2015 - Current
Trash Truck Driver
Sanitation Department
03.2014 - 09.2016
No Degree - Criminal Justice
Ball State University
High School Diploma -
Muncie Southside High School
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