Summary
Overview
Work History
Education
Languages
Timeline
Generic

Nick Butiti

Sterling,VA

Summary

Hardworking Order Fulfillment Associate with attention to detail and physical stamina to handle challenging work. Supports smooth distribution operations with top skills in equipment operation, order packing and multitasking. Knowledgeable about safety standards and RF tracking. Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. History of effectively fulfilling orders in high-volume warehouse settings. Proficient in loading, unloading and staging merchandise. Adept at safely operating equipment to meet production goals. Industrious Fulfillment Associate experienced in fluid loading, package handling and employee training. Excellent time management and planning skills with proficiency in operation of standard warehouse equipment. Seeking permanent role with growing team. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.

Overview

9
9
years of professional experience

Work History

Order Fulfillment Associate

Home Depot
Ashburn, VA
04.2021 - 08.2024
  • Maintained accurate records of orders, shipments, and inventory.
  • Processed incoming orders in a timely manner according to company standards.
  • Verified order accuracy prior to shipment.
  • Resolved customer inquiries regarding order status and delivery.
  • Coordinated with other departments to ensure efficient and timely processing of orders.
  • Packaged items for shipping following established procedures.
  • Organized warehouse shelves and bins in an orderly fashion.
  • Monitored stock levels and communicated needs for replenishment to management.
  • Tracked shipments and updated customers on delivery progress.
  • Operated forklift, pallet jack, or other equipment as needed.
  • Inspected goods received from vendors for quality control purposes.
  • Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
  • Handled returns and exchanges efficiently according to policy guidelines.
  • Prepared invoices for completed orders using company software system.
  • Assisted with loading and unloading trucks when necessary during peak periods of activity.
  • Provided support for product launches by preparing promotional materials for distribution.
  • Performed regular cycle counts to maintain accurate inventory records.
  • Utilized barcode scanners to track all merchandise movements accurately.
  • Ensured compliance with safety regulations while handling hazardous materials.
  • Adhered strictly to departmental policies and procedures at all times.
  • Contributed ideas towards process improvement initiatives within the fulfillment team.
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
  • Processed daily orders through multi-carrier manifest system.

Restaurateur

Steak Bar & Grill
Bukavu, South Kivu
01.2017 - 08.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.

Field Supervisor

ADIJF
Bukavu, South Kivu
02.2016 - 05.2020
  • Supervised and coordinated daily activities of field personnel to ensure efficient operations.
  • Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
  • Provided guidance to team members on job-related tasks, techniques, best practices.
  • Monitored project progress against established timelines and budgets.
  • Organized resources including equipment, materials and personnel in support of project objectives.
  • Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
  • Tracked inventory levels of parts and supplies used in the field operations department.
  • Performed maintenance checks on vehicles used by field personnel.
  • Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.

Education

Associate of Applied Science - Information Technology

Sikkim Manipal University
Kampala UG
11-2015

High School Diploma -

EDAC/ ISGA
Bukavu South Kivu
06-2013

Languages

French
Professional
English
Professional

Timeline

Order Fulfillment Associate

Home Depot
04.2021 - 08.2024

Restaurateur

Steak Bar & Grill
01.2017 - 08.2024

Field Supervisor

ADIJF
02.2016 - 05.2020

Associate of Applied Science - Information Technology

Sikkim Manipal University

High School Diploma -

EDAC/ ISGA
Nick Butiti