Summary
Overview
Work History
Education
Skills
Timeline
Generic

NICK CLINKENBEARD

Rockford,IL

Summary

Dynamic professional with a proven track record at FedEx Express, excelling in time management and communication. Successfully managed sensitive deliveries and enhanced operational efficiency. Skilled in QuickBooks and Microsoft Excel, I thrive in fast-paced environments, driving results and fostering teamwork to achieve organizational goals.

Overview

14
14
years of professional experience

Work History

Courier

FedEx Express
Rockford, IL
04.2021 - Current
  • Collaborate with team members to support and achieve daily goals
  • Manage special handling requirements for high-value or sensitive packages, such as cancer medications, insulin, or dry ice shipments
  • Navigate and use planning software in an area of 170,000 customers
  • Fulfill deliveries in all situations including inclement weather within 150 miles

Warranty Administrator

Warranty Processing, Inc
Rockford, IL
12.2015 - 04.2021
  • Trained 8 new employees on proprietary closing software
  • Met payroll deadlines and performed month-end reconciliations for over 40 car dealers
  • Communicated with customers to request additional information, update on claim status, or resolve any issues related to warranty claims
  • Executed proprietary computer program work with dealer to satisfy closing issues, increasing revenue by thousands of dollars in time saved
  • Reviewed warranty terms and conditions to ensure compliance and accurate documentation

Shift Manager

Five Guys Burgers and Fries
Rockford, IL
04.2011 - 12.2015
  • Managed daily restaurant operations, including opening and closing procedures, inventory management, and cash handling
  • Implemented and trained ServSafe food sanitation techniques for a team of 15
  • Oversaw a team of 6 throughout food prep and while delegating tasks
  • Enhanced customer experience through store maintenance, quality control, and enthusiasm
  • Fostered a positive work environment, promoting teamwork, morale, and professional development

Education

Bachelor of Science - Business Administration

Purdue University Global
01.2024

Associate of Science -

Rockford Valley College
12.2018

Skills

  • QuickBooks
  • Adobe Photoshop
  • Microsoft Excel
  • Microsoft Word
  • Teams
  • Time Management
  • Communication
  • Database Management
  • Typing 40 Wpm

Timeline

Courier

FedEx Express
04.2021 - Current

Warranty Administrator

Warranty Processing, Inc
12.2015 - 04.2021

Shift Manager

Five Guys Burgers and Fries
04.2011 - 12.2015

Bachelor of Science - Business Administration

Purdue University Global

Associate of Science -

Rockford Valley College

Similar Profiles

CREATE PROFILE