Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nick Clinkenbeard

Rockford,IL

Summary

Detail-oriented and dependable professional with 10+ years of experience in operations, administration, and customer service, with growing proficiency in entry-level accounting and finance positions. Experienced in claims processing, data entry, and documentation review, with a background in using software to manage transactional workflows. Seeking to transition into accounting and finance roles where accuracy, organization, and analytical thinking are valued. Recently completed training in film production; I am highly adaptable and eager to grow.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Courier

FedEx Express
Rockford, IL
04.2021 - Current
  • Deliver packages in inclement weather, including daily drives over 150 miles
  • Implement route maximization techniques in order to yield quicker stop times
  • Use route planning software to route packages in area of 170,000 customers
  • Completed upwards of 50,000 successful deliveries
  • Collaborate with team members to support peak delivery periods and achieve daily delivery goals.

Warranty Administrator

Warranty Processing, Inc.
Rockford
12.2015 - 04.2021
  • Maintained and updated warranty database systems with accurate information regarding claims, repairs, and replacements
  • Executed proprietary computer program work with dealer to satisfy closing issues
  • Established understanding of payroll deadlines and budgeting for over 200 dealers
  • Reviewed warranty terms and conditions to ensure compliance and accurate documentation.

Shift Manager

Five Guys Burgers and Fries
Rockford, IL
04.2011 - 12.2015
  • Oversaw food preparation for team of 6 while delegating tasks
  • Implemented ServSafe food sanitation certification techniques
  • Enhanced customer experience through store maintenance, quality control, and enthusiasm
  • Fostered a positive work environment, promoting teamwork, morale, and professional development
  • Managed daily restaurant operations, including opening and closing procedures, inventory management, and cash handling.

Education

Bachelor of Science - Business Administration

Purdue University Global
West Lafayette, IN
01-2024

Associate of Arts -

Rock Valley College
Rockford, IL
05-2018

Skills

  • Administrative Support
  • Customer Relations
  • Operations Coordination
  • Logistics & Scheduling
  • Team Leadership
  • Data Entry & Accuracy
  • Inventory & Supply Management
  • Microsoft Office Suite
  • Google Workspace
  • QuickBooks (basic)
  • Film & Media Production (trained)
  • Audio editing
  • Project management
  • Audio mixing and mastering

Certification

  • Television & Film Workforce Training Program — Rock Valley College & Illinois Film Office
    Completed 2024
    Hands-on training in production assisting, set operations, and film industry standards.

Timeline

Courier

FedEx Express
04.2021 - Current

Warranty Administrator

Warranty Processing, Inc.
12.2015 - 04.2021

Shift Manager

Five Guys Burgers and Fries
04.2011 - 12.2015

Bachelor of Science - Business Administration

Purdue University Global

Associate of Arts -

Rock Valley College

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