Dameron Jones
Atlanta,GA
Summary
Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Knowledgeable in Area of expertise. Successful career history comprising more than Number years in automobile, motorcycle and bicycle transport.
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Over Number years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Energetic Job Title offering wealth of experience in pickup and delivery of medical products and supplies. Hardworking, educated and willing to complete tasks required of job position.
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Motivated Job Title fluent in Language and background in Area of expertise. Eager to provide high level of service and promote affirmative experiences in Courier position.
Focused Courier with Number years of employment. Complies with medical delivery specifications. Promotes sharp communication and time management skills.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Courier
Fedex
Baltimore, MD
09.2013 - 08.2020
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Drove safely at all times to avoid accidents and harm.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Tracked delivery information, mileage and fuel use while on shift.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Answered customer inquiries regarding shipments and provided updates on package arrival.
Aircraft Fueler
ASIG
Baltimore , MD
02.2010 - 07.2013
- Maintained clear and clean ramp, building and customer areas.
- Fueled airline equipment according to exact work orders.
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Completed documentation for work completed and fuel transferred or materials used.
- Helped team coordinate smooth and safe aircraft movement.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
- Delivered ground support and service for different air carriers coming through airport.
- Kept equipment clean and functional with regular inspections and upkeep.
- Operated tugs, shuttles, and other ground service equipment.
- Supported flight safety by completing de-icing work.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
Supervisor
5 Guys Burgers And Fries
Baltimore, MD
02.2008 - 08.2010
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Provided supportive link between external customers and internal operations.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Performed annual evaluations and reviews for large staff of employees.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Monitored workshop work flow for over 50 employees.
- Oversaw and optimized work of craftsmen performing high-quality, precision work.
- Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
- Tracked and prepared quarterly reports of sales goals to management.
Supervisor
RehabCare
Baltimore, MD
09.2006 - 07.2008
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Education
English
Northwestern High School
Baltimore, MD01.2007
Skills
- Time Management
- Issue Escalation
- Excellent Driving Skills
- Mileage and Service Logs
- Customer Service
- Processing Samples
- Business Processes and Procedures
- Loading and Unloading Materials
- Message Delivery
- Delivering Time-Sensitive Specimens
- Handheld Scanning Devices
- Attention to Confidentiality
- Order Assessments
- Critical Thinking
- Attention to Detail
- Smartphone Usage
- Logistics and Transportation
- Heavy Lifting
- Valid Driver's License
- Coordinating Efficient Routes
- Route Planning
- Package Delivery and Pick-Up
- Schedule Adherence
- GPS Systems
- Creative Solutions
- Office Supplies and Inventory
- Professional Relationships
- Effective Planning
- Employee Performance Evaluations
- Cost Efficiency
- Reading Comprehension
- Governmental Procedures
- Item Tracking
- Hazardous Material Handling
- Quarterly Reviews
- DOT Requirements
- Client Support
- Customer Inquiries
- Clean Motor Vehicle Report
- Order Accuracy
- Material Handling Equipment
- Delivery Payment Collection
- Workflow Schedules
- Project Requirements
- Vehicle Inspection
- Product Assortment
- Administrative Support
- Operational Efficiency
- Scheduled Services
- Resolving Shipping and Delivery Problems
- Corrective Actions
- Extensive Mechanical Knowledge
- Analytical Approach
- International Shipments
- Local Routes
- Defensive Strategies
- Fuel Replenishment
- Inquiry Response
- Federal Regulations
- Compliance Requirements
- Verbal and Written Communication
- Returns Pickup
- Lead Reporting
- Branch Management
- Accurate Documentation
- Dispatching
Accomplishments
- Supervised team of Number staff members.
- Achieved Result by introducing Software for Type tasks.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved Result through effectively helping with Task.
Timeline
Courier
Fedex
09.2013 - 08.2020
Aircraft Fueler
ASIG
02.2010 - 07.2013
Supervisor
5 Guys Burgers And Fries
02.2008 - 08.2010
Supervisor
RehabCare
09.2006 - 07.2008
English
Northwestern High School