Brian Hoover
Morrison,CO
Summary
Slot Attendant skilled at promoting casino amenities and building customer loyalty through exceptional service. Reputation for accurately handling money and updating computer accounts. Delivers excellent guest service and builds casino loyalty.
Overview
23
23
years of professional experience
Work History
Courier
Quicksilver
Lakewood, CO
08.2019 - Current
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Drove safely at all times to avoid accidents and harm.
Slot Attendant
Isle Casino
Black Hawk, CO
05.1999 - 08.2019
- Repaired problems and maintained machines in good working order.
- Troubleshot machine malfunctions and diagnosed root causes.
- Connected with guests on personal level to build loyalty.
- Dispensed machine payouts and provided change for players.
- Set up new loyalty memberships and updated existing accounts.
Skills
- Business Correspondence
- File Management
- Guest Accounts
- Customer Experience
- Customer Satisfaction
- Administrative Support
Timeline
Courier
Quicksilver
08.2019 - Current
Slot Attendant
Isle Casino
05.1999 - 08.2019
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