Nick Cook
Boise,ID
Summary
With over 10 Years of experience in retail and customer service, this professional has developed a deep understanding of providing exceptional table and bar service to multiple customers simultaneously. Expertise lies in catering to individual client needs, ensuring satisfaction before and after sales transactions. They have hands-on experience as a draftsperson with proficiency in AutoCAD, as well as comprehensive knowledge of Lotus123, Excel, and manufacturing principles. 7+ Years in the service industry, have worked in various front and back-of-house positions, including restaurant and team management. Excel in recipe development, reducing food and beverage costs, and hold ServSafe and food safety certifications. Additionally, possess troubleshooting skills and expertise in repairing electronic equipment using basic test equipment and soldering/desoldering techniques for low and high voltage audio devices. 4 Years of experience as a small business sole proprietor LLC have provided them with invaluable knowledge in small business operations, development, self-motivation, and financial management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Self Employed
Audio snack house LLC
Boise, ID, USA
02.2020 - Current
- Owner/sole proprietor
- Sales/customer management
- Repair technician specializing in vacuum tube circuitry, signal processing, hi-fi stereo systems, tape recorders and recording
- Built e-commerce solutions for services provided and products sold
- Shipping and receiving custom solutions for small business needs
- Domestic and international customer networks
Driver
61 Degrees North LLC
Meridian, ID, USA
10.2023 - 07.2024
- Delivery driver for Amazon DSP/Amazon flex
- Operating large delivery vans for day to day package delivery operations
- Familiarized with amazons dsp and flex software
- 10 hr shifts 4 days a week
- Independent Fast paced self motivated work
Designer/sales
Chapel hill custom cabinetry
Nampa, ID, USA
08.2014 - 06.2020
- Programmed client's need from schematic design to the construction document phase and installation
- Created professional presentations to creatively communicate design intent and direction
- Participated in furniture selection and documentation of the specifications
- Maintained accurate specifications for each project
- Successfully assisted clients in choosing furnishings that were consistent with their preferences and budget
- Developed interior design concepts and prepared interior systems and finishes
- Visited home sites when necessary to assess and fulfill customer needs
Server/prep lead
Sockeye Grill & Brewery
Boise, ID, USA
08.2018 - 02.2020
- Fulfilled various positions needed by the company mostly part time
- Assisted in making positive changes for management with system implementation, recipe development and menu changes
- Was responsible for daily produce ordering, weekly product orders and daily prep lists
- Implemented systems to lower food cost and waste management
Bartender
Snake river bar and grill
Kuna, ID, USA
05.2019 - 08.2019
- Managed the bar and kitchen area along with ordering and sanitation
- Fulfilled customers needs by being friendly, outgoing and pleasant assuring there needs were met
- Train, mentor and coach staff
- Open and close bar as needed
Line Cook/sever/bartender
Bown Crossing
Boise, ID, USA
10.2007 - 08.2014
- Implemented and supported company initiatives and programs
- Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas
- Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements
- Assisted guests with making menu choices in an informative and helpful fashion
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Appropriately suggested additional items to customers to increase restaurant sales
- Promptly served all food courses and alcoholic beverages to guests
- Answered questions about menu selections and made recommendations when requested
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests
- Delivered quality food and beverage service to guests in a responsible manner
- Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes
Education
Certificate - Music theory and production
Berklee College of Music
Boston, MASome college - General Studies
University of Idaho
Moscow, ID09.2005
High school diploma -
Nampa Senior High School
Nampa, ID01.2005
Skills
- Commitment to Service Quality
- Effective Team Contributor
- Driven Self-Starter
- Innovative Problem solver
- Teamwork and collaboration
- Customer service
- Creative Problem-Solving
Certification
- ServSafe Food Handler's Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Driver
61 Degrees North LLC
10.2023 - 07.2024
Self Employed
Audio snack house LLC
02.2020 - Current
Bartender
Snake river bar and grill
05.2019 - 08.2019
Server/prep lead
Sockeye Grill & Brewery
08.2018 - 02.2020
Designer/sales
Chapel hill custom cabinetry
08.2014 - 06.2020
Line Cook/sever/bartender
Bown Crossing
10.2007 - 08.2014
Certificate - Music theory and production
Berklee College of Music
High school diploma -
Nampa Senior High School
Some college - General Studies
University of Idaho