Nick Danzo
Rancho Santa Margarita,CA
Summary
Customer-focused sales professional with several years of expertise generating maximum sales by consistently meeting customers' needs. Successfully identifies customer preferences by fielding questions and engaging in information-gathering conversations. Hard worker always willing to perform extensive research and legwork to meet customer requests.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Heavy Line Technician
Capistrano Ford
San Juan Capistrano, CA
06.2024 - Current
- Maintained accurate records of all work performed; documented test results according to established guidelines.
- Rebuilt complete engines and transmissions from component parts as required.
- Installed new heavy line equipment such as engines, transmissions, brakes, suspension systems and other related components.
- Ensured that all safety rules were followed while performing repairs on heavy line machinery.
- Replaced worn or damaged parts with new or reconditioned parts as needed.
- Disassembled and reassembled major assemblies and components in order to perform repair work.
Salesperson
Dreamruns
Mission Viejo, CA
01.2023 - 05.2024
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Advised customers on the latest product features and benefits.
Heavy Line Technician
Santa Margarita Ford
Rancho Santa Margarita, CA
11.2020 - 11.2022
- Rebuilt complete engines and transmissions from component parts as required.
- Installed new heavy line equipment such as engines, transmissions, brakes, suspension systems and other related components.
- Performed preventive maintenance on heavy line equipment and components, including lubrication, adjustments, and replacements.
- Performed troubleshooting procedures to identify causes of system failures through diagnostic codes or manual inspection techniques.
Diesel Engine Technician
Santa Margarita Fleet Service Center
Rancho Santa Margarita, CA
06.2017 - 11.2020
- Followed safety guidelines while performing repair work on heavy-duty vehicles.
- Provided technical advice to customers regarding their diesel engine needs.
- Performed preventative maintenance on diesel engines and equipment.
- Maintained accurate records of all services performed on diesel engines.
Head of Sales & Marketing
Maverix Solutions Inc.
Santa Ana, CA
07.2014 - 05.2017
- Established relationships with key partners in order to expand business opportunities.
- Collaborated with design teams on creating visuals that effectively conveyed messages about our products and services.
- Identified potential new customers through networking events and cold-calling techniques.
- Implemented strategies for increasing website traffic by optimizing content for search engines.
- Conducted market research, analyzed customer feedback, and identified opportunities for improvement.
Education
Gas & Diesel Engine Specialist - Automotive
Saddleback College
Mission Viejo, CA06-2017
High School Diploma -
Beckman High School
Irvine, CA06-2009
Skills
- Lead generation
- Customer relationship management
- Product knowledge
- Negotiation techniques
- Market research
- Networking
- Account management
- Cold calling
- Customer service
- Customer care
Certification
- Electrical Systems
- Brakes
- Gasoline Engine Repair
- Diesel Engine Repair
Timeline
Heavy Line Technician
Capistrano Ford
06.2024 - Current
Salesperson
Dreamruns
01.2023 - 05.2024
Heavy Line Technician
Santa Margarita Ford
11.2020 - 11.2022
Diesel Engine Technician
Santa Margarita Fleet Service Center
06.2017 - 11.2020
Head of Sales & Marketing
Maverix Solutions Inc.
07.2014 - 05.2017
Gas & Diesel Engine Specialist - Automotive
Saddleback College
High School Diploma -
Beckman High School
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