Nick DeBrodie
Kansas City,MO
Summary
Values-driven young professional with extensive experience in logistics (domestic and international), account management, project management, sales, and communications. Seeking to make a positive, yet powerful impact through servant leadership, quality service, and owning every situation.
Overview
6
6
years of professional experience
Work History
Strategic Quality Manager
WarehouseQuote
Kansas City, MO
02.2023 - Current
- Oversaw a book of business that generated $500,000 in monthly income for the firm
- Traveled to various warehouse partners across the country to advocate for our clients' operational procedures
- Conducted thorough monthly business reviews to ensure we were setup for future success
- Developed standard operating procedures and coached our team of Operations Coordinators on their adoption and implementation
- Collaborated with internal and external parties to provide detailed, accurate, and fair pricing for in-scope services to our clients on a regular basis
Team Lead, Export Operations
NorthPoint Logistics
Kansas City, MO
12.2021 - 01.2023
- Managed a team of 3 Account Managers and 1 Associate, overseeing a book of business that generated $300,000 in monthly revenue for the firm
- Took complete ownership of meeting departmental standards for financial performance, consistently reaching 18%-24% monthly profit margin across all accounts assigned to the team
- Created training plans and systems to ensure team members were well-versed in basic concepts of freight forwarding and internal operations
- Onboarded and developed specialized solutions for strategic and legacy clients utilizing multiple service lines, including air freight, NVOCC-services, drayage, freight forwarding, and customs clearance
- Participated in quarterly business reviews with strategic clientele to illustrate future relationship scope and to ensure we were performing at expectations
Account Manager, Export Operations
NorthPoint Logistics
Kansas City, MO
06.2020 - 12.2021
- Scheduled and managed 30-150 shipments per month for various clientele through direct communication with steamship lines, domestic drayage providers, and air freight partners
- Developed expertise in export documentation, including the interpretation of letters of credit for one of the largest beef exporters in the United States
- Created and adhered to standard operating procedures tailored to individual customer needs
- Utilized transportation management systems such as CargoWise and Info-X to increase efficiency in day-to-day operations
- Communicated market trends to clients and offered suggestions on navigating current landscape to achieve operational success
Account Executive
Freightquote By C.H. Robinson
Kansas City, MO
01.2018 - 06.2020
- Generated and qualified referrals and leads by adhering to a standard of 80-100 outbound calls/emails per day
- Closed shipments with various clientele, resulting in a generation of over $100,000 in revenue in 2018
- Served as direct liaison between clientele and multinational LTL and full truckload carriers
- Built and grew strong relationships with contacts at multiple levels within customer organizations
Education
Bachelor of Science - Business Administration
University of Missouri - Columbia
Columbia, MO08.2017
Certificate of Arts - Music Entrepreneurship
University of Missouri - Columbia
Columbia, MO08.2017
Skills
- Coaching & Mentoring
- Accuracy and Efficiency in Documentation
- Strategic Decision-Making
- Solution Building
- Customer Service
- Account Management
- Microsoft Office & Google Suite
- Domestic and International Logistics Management
Timeline
Strategic Quality Manager
WarehouseQuote
02.2023 - Current
Team Lead, Export Operations
NorthPoint Logistics
12.2021 - 01.2023
Account Manager, Export Operations
NorthPoint Logistics
06.2020 - 12.2021
Account Executive
Freightquote By C.H. Robinson
01.2018 - 06.2020
Bachelor of Science - Business Administration
University of Missouri - Columbia
Certificate of Arts - Music Entrepreneurship
University of Missouri - Columbia