Nick DeBrodie
Kansas City,MO
Summary
Values-driven young professional with extensive experience in logistics (domestic and international), account management, project management, sales, and communications. Seeking to make a positive, yet powerful impact through servant leadership, quality service, and owning every situation.
Overview
6
6
years of professional experience
Work History
Strategic Quality Manager
WarehouseQuote
2023.02 - Current
- Oversaw a book of business that generated $500,000 in monthly income for the firm
- Traveled to various warehouse partners across the country to advocate for our clients' operational procedures
- Conducted thorough monthly business reviews to ensure we were setup for future success
- Developed standard operating procedures and coached our team of Operations Coordinators on their adoption and implementation
- Collaborated with internal and external parties to provide detailed, accurate, and fair pricing for in-scope services to our clients on a regular basis
Team Lead, Export Operations
NorthPoint Logistics
2021.12 - 2023.01
- Managed a team of 3 Account Managers and 1 Associate, overseeing a book of business that generated $300,000 in monthly revenue for the firm
- Took complete ownership of meeting departmental standards for financial performance, consistently reaching 18%-24% monthly profit margin across all accounts assigned to the team
- Created training plans and systems to ensure team members were well-versed in basic concepts of freight forwarding and internal operations
- Onboarded and developed specialized solutions for strategic and legacy clients utilizing multiple service lines, including air freight, NVOCC-services, drayage, freight forwarding, and customs clearance
- Participated in quarterly business reviews with strategic clientele to illustrate future relationship scope and to ensure we were performing at expectations
Account Manager, Export Operations
NorthPoint Logistics
2020.06 - 2021.12
- Scheduled and managed 30-150 shipments per month for various clientele through direct communication with steamship lines, domestic drayage providers, and air freight partners
- Developed expertise in export documentation, including the interpretation of letters of credit for one of the largest beef exporters in the United States
- Created and adhered to standard operating procedures tailored to individual customer needs
- Utilized transportation management systems such as CargoWise and Info-X to increase efficiency in day-to-day operations
- Communicated market trends to clients and offered suggestions on navigating current landscape to achieve operational success
Account Executive
Freightquote By C.H. Robinson
2018.01 - 2020.06
- Generated and qualified referrals and leads by adhering to a standard of 80-100 outbound calls/emails per day
- Closed shipments with various clientele, resulting in a generation of over $100,000 in revenue in 2018
- Served as direct liaison between clientele and multinational LTL and full truckload carriers
- Built and grew strong relationships with contacts at multiple levels within customer organizations
Education
Bachelor of Science - Business Administration
University of Missouri - Columbia
Columbia, MO08.2017
Certificate of Arts - Music Entrepreneurship
University of Missouri - Columbia
Columbia, MO08.2017
Skills
- Coaching & Mentoring
- Accuracy and Efficiency in Documentation
- Strategic Decision-Making
- Solution Building
- Customer Service
- Account Management
- Microsoft Office & Google Suite
- Domestic and International Logistics Management
Timeline
Strategic Quality Manager
WarehouseQuote
2023.02 - Current
Team Lead, Export Operations
NorthPoint Logistics
2021.12 - 2023.01
Account Manager, Export Operations
NorthPoint Logistics
2020.06 - 2021.12
Account Executive
Freightquote By C.H. Robinson
2018.01 - 2020.06
Bachelor of Science - Business Administration
University of Missouri - Columbia
Certificate of Arts - Music Entrepreneurship
University of Missouri - Columbia
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