Nick Demarco
Whitestone
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Walgreens, CVS, and Whitestone Dairy Farm. Expert in customer engagement and problem-solving, adept at creating compelling product displays and efficiently managing transactions. Skilled in teamwork and collaboration, significantly contributing to store operations and customer service excellence.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Walgreens
Whitestone, NY
11.2023 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Retail Sales Associate
CVS Pharmacy
Whitestone, NY
10.2018 - 11.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Retail Sales Associate
Whitestone Dairy Farm Inc
Whitestone, NY
09.2016 - 07.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
Queensborough Community College
Oakland Gardens, NYHighschool Diploma -
Bayside Highschool
Bayside, NY06.2016
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Store opening and closing
- Flexible schedule
- Money handling
- Cash register operation
- Stocking and receiving
- Store maintenance
- Retail store operations
- Phone etiquette
- Customer needs assessment
- Transaction processing
- Stock replenishment
- Display setup
- Product recommendations
- Order processing
Timeline
Retail Sales Associate
Walgreens
11.2023 - 06.2024
Retail Sales Associate
CVS Pharmacy
10.2018 - 11.2020
Retail Sales Associate
Whitestone Dairy Farm Inc
09.2016 - 07.2017
Queensborough Community College
Highschool Diploma -
Bayside Highschool