Summary
Overview
Work History
Education
Skills
Timeline
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Nick Demarco

Nick Demarco

Whitestone

Summary

Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Walgreens, CVS, and Whitestone Dairy Farm. Expert in customer engagement and problem-solving, adept at creating compelling product displays and efficiently managing transactions. Skilled in teamwork and collaboration, significantly contributing to store operations and customer service excellence.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Walgreens
11.2023 - 06.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.

Retail Sales Associate

CVS Pharmacy
10.2018 - 11.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Retail Sales Associate

Whitestone Dairy Farm Inc
09.2016 - 07.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Education

Queensborough Community College
Oakland Gardens, NY

Highschool Diploma -

Bayside Highschool
Bayside, NY
06.2016

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Store opening and closing
  • Flexible schedule
  • Money handling
  • Cash register operation
  • Stocking and receiving
  • Store maintenance
  • Retail store operations
  • Phone etiquette
  • Customer needs assessment
  • Transaction processing
  • Stock replenishment
  • Display setup
  • Product recommendations
  • Order processing

Timeline

Retail Sales Associate

Walgreens
11.2023 - 06.2024

Retail Sales Associate

CVS Pharmacy
10.2018 - 11.2020

Retail Sales Associate

Whitestone Dairy Farm Inc
09.2016 - 07.2017

Queensborough Community College

Highschool Diploma -

Bayside Highschool

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Nick Demarco