Nick Dickens
Portland,OR
Overview
1
1
Certification
4
4
years of post-secondary education
4
4
years of professional experience
Work History
IT Service Desk Support
Oregon State University
Portland, OR
05.2020 - Current
- Answered over 30 inquiries regarding computer software or hardware operation to resolve problems daily.
- Answer telephone calls to assist computer clients encountering problems while establishing meaningful connections.
Student Fee Committee Member
ASPSU
Portland, OR
07.2020 - 04.2021
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Recommended financial solutions to corporate management based on detailed financial analysis.
- Worked with all 33 FFA's to identify saved income that could be given back to students.
Administrative Assistant
Oregon State University
Portland, OR
10.2018 - 05.2020
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted and routed incoming emails and deliveries to help senior leaders respond quickly to business and customer requirements.
Cashier
Wilco Farm Store
McMinnville, OR
02.2018 - 10.2018
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Answered questions about store policies and concerns to support positive customer experiences.
Education
Bachelor of Science - History
Portland State University
Portland, OR 06.2019 - Current
Associate of Arts - General Studies
Portland Community College
Portland, OR 09.2017 - 06.2019
Skills
Budgeting
Customer Service
Microsoft Office Suite (Word, Excel, Outlook)
G Suite (Docs, Sheets, Gmail)
Administrative tasks
Zoom
Donor Relations
Computer Proficiency
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Managed a multi-million dollar budget in collaboration with other students in PSU student government.
- Helped to implement refunds to students for 3 consecutive terms during Covid-19 pandemic.
- Designed and implemented ADA compliant signage throughout the OSU Portland Center
- Maintained a 3.75 GPA throughout college and have been on the Deans list for 12 consecutive terms.
- Recipient of the PCC Foundation Study Abroad Scholarship
- Hiked the world's 5th highest mountain pass
Certification
Food Handlers Permit
Timeline
Student Fee Committee Member
ASPSU
07.2020 - 04.2021
IT Service Desk Support
Oregon State University
05.2020 - Current
Bachelor of Science - History
Portland State University
06.2019 - Current
Administrative Assistant
Oregon State University
10.2018 - 05.2020
Cashier
Wilco Farm Store
02.2018 - 10.2018
Associate of Arts - General Studies
Portland Community College
09.2017 - 06.2019