Nick Gillan
Columbus
Summary
Proven team member at Target, adept in cleanliness and fostering customer relationships, significantly enhancing shopping experiences and loyalty. Skilled in maintaining store standards and safety, demonstrating reliability and attention to detail. Achieved notable customer satisfaction through proactive service and strategic advice at Brookside Country Club, showcasing exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Store Team Member
Target
06.2023 - 11.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
Golf Caddie
Brookside Country Club
06.2020 - 08.2023
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Enhanced golfer experience by providing strategic advice on course layout and shot selection.
Education
High School Diploma -
The Ohio State University
Columbus, OH05-2028
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- Customer engagement
- Attention to detail
- Friendly and helpful
- Relationship building
Timeline
Store Team Member
Target
06.2023 - 11.2024
Golf Caddie
Brookside Country Club
06.2020 - 08.2023
High School Diploma -
The Ohio State University
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