Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nick Hendricks

Cincinnati

Summary

Results-driven Retail Manager with expertise in operations management, customer-service satisfaction, and team training. Proven track record of enhancing efficiency, ensuring safety compliance, and improving customer satisfaction.

Overview

5
5
years of professional experience

Work History

Retail Manager

Clean Harbors Environmental Services
Cincinnati, OH
02.2023 - Current
  • Oversee daily operations, ensuring compliance with environmental regulations and company policies.
  • Implement process improvements that enhanced operational efficiency and customer satisfaction.
  • Conduct regular safety audits to maintain a safe working environment for all employees.
  • Oversee employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Retail Technician

Clean Harbors Environmental Services
Cincinnati, OH
10.2020 - 02.2023
  • Executed operation of Class B box truck for hazardous waste disposal, ensuring adherence to safety regulations.
  • Conducted routine inspections of equipment and materials to maintain operational efficiency and safety standards.
  • Guided new technicians through comprehensive training on safety protocols, equipment usage, and retail-related applications/paperwork.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Education

Bachelor of Arts - Environmental And Sustainability Studies

University of Kentucky
Lexington, KY
06-2020

Skills

  • Customer service
  • Business administration
  • Financial records oversight
  • Budgeting and cost control
  • Team Training
  • Inventory control
  • Staff management
  • Operations management

Accomplishments

2023 Golden Seagull Award Nominee

2024 Golden Seagull Award Winner

Timeline

Retail Manager

Clean Harbors Environmental Services
02.2023 - Current

Retail Technician

Clean Harbors Environmental Services
10.2020 - 02.2023

Bachelor of Arts - Environmental And Sustainability Studies

University of Kentucky