Nick Jeffords
Clearwater,FL
Summary
Dynamic Jetski Tour Guide Manager at Clearwater Beach Jetski Rentals, recognized for enhancing customer satisfaction through positive communication and attention to detail. Successfully improved tour experiences by leveraging local knowledge and fostering team collaboration, resulting in numerous positive client reviews. Committed to personal growth and empowering others while ensuring seamless, engaging tours.
Motivated salesman at heart familiar with customer service standards and sales strategies. Passionate about becoming the best at whatever i do. im a 19 year old young man whos willing to work his tail off to prove himself.
Overview
4
4
years of professional experience
Work History
Jetski Tour Guide Manager
Clearwater Beach Jetski Rentals
07.2021 - 11.2025
- managed my coworkers at my location keeping everyone on schedule and making sure customer experience was always improving. Guided groups through historical sites, enhancing visitor engagement with informative narratives.
- Assisted in planning and organizing tour itineraries to ensure seamless experiences for guests.
- Developed familiarity with local landmarks and attractions to provide accurate information to visitors.
- Responded to guest inquiries promptly, ensuring high levels of customer satisfaction during tours.
- Collaborated with team members to maintain safety protocols and enhance overall tour quality.
- Utilized feedback from guests to improve future tours, contributing to enhanced service quality.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Education
High School Diploma -
01-2025
- Dean's List every year graduated with a 3.6 gpa
- played football all through highschool learned alot about leadership and teamwork
Skills
- ability to have persuasive communication whilst presenting myself to the customer as a trustworthy young fella :)
- infectious drive to learn and grow
- ability to sell ice to a eskimo or even chocolate to willy wonka
- eager to grow the people around me as well as having a mass amount of humility in order to reach my full potential
Timeline
Jetski Tour Guide Manager - Clearwater Beach Jetski Rentals
07.2021 - 11.2025
Countryside High School - High School Diploma,