Nick Jordan
Commerce Charter Township,USA
Summary
Experienced Customer Experience Specialist with a background in retail, specializing as a Millworks Specialist at Home Depot. Known for delivering exceptional service by consulting with customers to understand their needs, coordinating installations, and providing knowledgeable assistance on various aspects of home improvement projects. Seeking to leverage proven skills in enhancing customer experiences to contribute effectively in a dynamic professional setting.
Overview
5
5
years of professional experience
Work History
Millworks Specialist
Home Depot
04.2023 - Current
- Consult with customers to meet budget and quality needs
- Facilitate sales through friendly smile and worthwhile conversation
- Coordinate between multiple parties over email, call, and text
- Provide knowledgeable help with financial, product, and construction questions
Math and Physics Tutor
Saginaw Valley State University
10.2019 - 04.2022
- Maintain wide breadth of knowledge
- Provide insight for further understanding
- Recognize when I can help or lead practice
- Maintain friendly attitude to include everyone
- Elevate student skills and understanding
Cashier
Batteries + Bulbs
05.2019 - 08.2019
- Greet and welcome customers
- Identify needs of customers
- Close and manage registers at day's end
- Find most suitable solution to customer problem
- Analyze and rebuild battery packs
Education
Bachelor of Computer Science -
Saginaw Valley State University
University City, MI02.2023
Skills
- Office 365 Suite
- Attention to Detail
- Communication Skills
- Problem-Solving
- Friendly
- Tech savvy
Accomplishments
- Founding Vice President of the Machine Learning Club of SVSU
- 2nd Place at ACM Collegiate Programming Competition
- Graduated Magna Cum Laude
Timeline
Millworks Specialist
Home Depot
04.2023 - Current
Math and Physics Tutor
Saginaw Valley State University
10.2019 - 04.2022
Cashier
Batteries + Bulbs
05.2019 - 08.2019
Bachelor of Computer Science -
Saginaw Valley State University
Hobbies and Interests
- Programming
- Mathematics
- Machine Learning
- Self improvement
Hobbies and Interests
- Programming
- Mathematics
- Machine Learning
- Self improvement
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