Community Engagement
Casey Peacock
Lowe's Home Improvement
Jemez Pueblo,NM
1
Language
18
years of professional experience
Results-driven professional dedicated to elevating community engagement through effective program coordination and customer service excellence. Successfully established strategic partnerships and enhanced customer satisfaction through personalized support. Known for maintaining organized workflows and collaborating to achieve impactful program outcomes.
Professional with strong background in community engagement and public relations. Skilled in building relationships, managing communication strategies, and spearheading community initiatives. Known for collaborative spirit and adaptable approach to evolving needs, ensuring meaningful outcomes. Adept in organizing events, coordinating with stakeholders, and driving community-focused projects.
Work History
Millworks Specialist
6 Months- Organized work area through effective stocking, cleaning, and inventory tracking to enhance operational efficiency.
- Built and processed quotes for professional customers efficiently.
- Fostered relationships with repeat customers, including DIY enthusiasts and professionals.
- Cultivated relationships with repeat customers, including DIY enthusiasts and professionals, to drive customer loyalty.
- Assisted customers in product selection for projects, providing tailored support to meet diverse needs.
- Collaborated with team members to enhance project efficiency and outcomes.
- Maintained organized work area through effective stocking, cleaning, and inventory tracking.
- Provided cross-departmental support, including customer service, cash register operations, and product handling.
Sales Associate
8 Months- Engaged customers to build rapport and loyalty through friendly interactions.
- Engaged customers, to build rapport and loyalty through friendly interactions.
- Solved customer challenges with relevant product recommendations and services.
- Assisted customers in locating products and coordinated with other sites for inventory checks.
- Helped customers locate products and checked inventory at other sites.
- Addressed customer challenges with tailored product recommendations and services.
- Efficiently handled cash transactions, ensuring adherence to company cash handling policies.
- Stocked merchandise according to company standards, ensuring clear labeling and organization.
Programs Coordinator
1 Year 2 Months- Coordinated weekly distributions at Clovis and Portales locations, serving partner counties and ensuring efficient delivery of food assistance.
- Collaborated with partner agencies and volunteers to support program delivery on an as-needed basis.
- Collaborated with partner agencies and volunteers to support program delivery.
- Facilitated weekly distributions at Clovis and Portales locations, including partner counties.
- Handled phone inquiries, welcomed visitors, and crafted correspondence to strengthen donor relationships and engagement.
Volunteer Action Center Coordinator
4 Years 6 Months- Cultivated strong relationships with community partners to boost volunteer recruitment and retention.
- Coordinated events, presentations, and social media outreach to increase volunteer participation.
- Engaged in community meetings to build relationships with diverse stakeholders for collaboration.
- Facilitated meetings tailored to organizational needs for effective collaboration.
- Developed marketing and social media materials to raise community awareness and boost volunteer engagement.
Community Relations Coordinator
4 Years 4 Months- Cultivated partnerships with local non-profit organizations and community groups to enhance community engagement.
- Created and organized a calendar of local events for online sharing through company website.
- Conducted interviews, edited, and produced weekly segments showcasing local non-profits to raise awareness and support for their missions.
Promotions Director
3 Years 3 Months- Coordinated station presence at promotional events and giveaways, increasing brand visibility.
- Secured event participation by collaborating with vendors and musicians, strengthening partnerships.
- Planned and executed promotional events, increasing audience engagement and attendance.
News Reporter
7 Years- Conducted interviews and attended press conferences, briefings, and meetings to uncover key insights for timely and relevant reporting.
- Gathered and organized news data from various sources to enhance story development. and gathered news information to create impactful stories.
- Produced and voiced daily morning newscast, delivering critical news updates across all stations.
Education
High School Diploma
- Actively participated in Future Farmers of America and 4-H.
Some College (No Degree) - Communication
- Areas of study included English, Public Speaking, Communications and News Writing.
Some College (No Degree) - General Studies
- Areas of study included English, Math, Public Speaking and Biology.
Skills
Program oversight
Project coordination
Client relationship management
Client engagement
Customer service excellence
Team collaboration
Organizational skills
Problem-solving ability
Multitasking expertise
Microsoft Office knowledge
Social Media
Content Creation
Awards
- 2016 Clovis Mainstreet Volunteer of the Year Award
- 2017 Portales/Roosevelt County Chamber of Commerce Workhorse of the Year Award
- 2019 Portales/Roosevelt County Chamber of Commerce Ambassador of the Year Award
Community Involvement
Served on multiple community organizations, boards and committees through the years in both Curry and Roosevelt Counties to include United Way of Eastern New Mexico Board, Food Bank of Eastern New Mexico Board, Clovis Mainstreet Board, Clovis/Curry County Chamber of Commerce Ambassador, Portales/Roosevelt County Chamber of Commerce Ambassador, Portales/Roosevelt County Chamber of Commerce Board, Hartley House Board, Draggin' Main Committee, Eastern New Mexico Relay for Life Committee, Parkland Baptist Church Missions Committee, Parkland Baptist Church Personal Committee, New Mexico American Legion Riders, Clovis Christian Ministerial Alliance, Altrusa International of Portales, NM.
Languages
English
Native or Bilingual
Timeline
Millworks Specialist
Lowe's Home Improvement
10.2025 - 04.2026Read More
Sales Associate
Lowe's Home Improvement
02.2025 - 10.2025Read More
Programs Coordinator
Food Bank of Eastern New Mexico
12.2023 - 02.2025Read More
Volunteer Action Center Coordinator
United Way of Eastern New Mexico
05.2019 - 11.2023Read More
Community Relations Coordinator
Rooney Moon Broadcasting
11.2014 - 03.2019Read More
Promotions Director
Rooney Moon Broadcasting
08.2011 - 11.2014Read More
News Reporter
Rooney Moon Broadcasting
11.2007 - 11.2014Read More
Las Cruces High School
High School Diploma
Read More
Eastern New Mexico University
Some College (No Degree) from Communication
Read More
Clovis Community College
Some College (No Degree) from General Studies
Read More