Collin Burford
Bulverde
Summary
Dynamic Millworks Specialist at Home Depot with expertise in woodworking and a strong commitment to customer satisfaction. Proven ability to enhance client relationships and resolve conflicts effectively, ensuring project success.Expert in digital systems, adept at providing tailored solutions that resonate with customer objectives and enhance sales performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Millworks Specialist
Home Depot
Spring Branch
03.2025 - Current
- Facilitated construction of custom windows and doors using digital systems for private and commercial projects, ensuring customer requirements and aesthetic vision were met.
- Maintained strong professional relationships with customers and vendors through regular communication via phone, email, and in-person interactions to prevent misunderstandings and align all parties for increased sales and satisfaction.
- Provided timely service recovery and resolution when building materials became unavailable or delivery delays occurred, addressing customer concerns to maintain satisfaction.
Head Cashier
Home Depot
03.2024 - 03.2025
- Trained and supervised cashiers in cash handling and transaction accuracy while ensuring adherence to Home Depot's policies to uphold professionalism and honesty.
- Oversaw front-end operations, fostering teamwork to enhance customer checkout experience and effectively resolve customer service issues.
- Conducted daily cash register reconciliations, monitored cash flow, and enforced adherence to company security protocols for precise transaction handling.
Marketing associate
Percision SA INC.
San Antonio
01.2024 - 03.2024
- Executed marketing campaigns aligned with client objectives, maximizing audience engagement.
- Conducted data analysis on campaign performance, providing insights for strategic adjustments and improved effectiveness.
- Cultivated strong client relationships by addressing inquiries and proactively resolving concerns to improve customer satisfaction.
Server
Frio Grill
Cypress
01.2016 - 01.2019
- Delivered exceptional service through strategic time management in a fast-paced environment, enhancing customer satisfaction and encouraging customer participation.
- Managed diverse responsibilities with strong organizational skills, ensuring seamless operations in a high-paced environment.
Education
High School Diploma -
Cypress Ranch High School
Cypress, TX05-2017
Skills
- Woodworking
- Novice electrical work
- Attention to detail
- Customer satisfaction
- Conflict resolution
- Professional communication
- Digital systems proficiency
- Digital design
Hobbies and Interests
- Mechanical work
- Problem solving
- Customer satisfaction
- Vertical growth within a company
- Consumer behaviors and preferences
- Team collaboration
- Continuous learning
Accomplishments
- RVP Award Q4 2025 - Selected by RVP for exceptional customer service
Certification
- Order Picker certified
- Reach certified
- Forklift certified
Timeline
Millworks Specialist
Home Depot
03.2025 - Current
Head Cashier
Home Depot
03.2024 - 03.2025
Marketing associate
Percision SA INC.
01.2024 - 03.2024
Server
Frio Grill
01.2016 - 01.2019
High School Diploma -
Cypress Ranch High School