Dante Rios
Miami
Summary
Experienced in conflict resolution, deadline adherence, and problem-solving, with a proven ability to support commercial customers, and prepare accurate quotes. Skilled in consultative selling and quality assurance, offering comprehensive knowledge of production processes. Eager to leverage expertise in a new role.
Overview
6
6
years of professional experience
Work History
Millworks Specialist
Home Depot, Kendall
05.2025 - Current
- Implemented creative problem-solving strategies during challenging phases of projects.
- Performed quality assurance checks on finished products to ensure customer satisfaction.
- Developed comprehensive knowledge of millwork production, installation, and finishing processes.
- Inspected finished products for accuracy against blueprints or other specifications prior to shipment.
Plumbing Associate
Home Depot, Kendall
05.2022 - 05.2025
- Calculated the measurements needed for cutting pipes accurately with hand tools such as hacksaws and pipe cutters.
- Resolved conflicts between customers in a professional manner when needed.
- Selected appropriate materials for use in plumbing projects based on budget constraints, customer requirements and code regulations.
Tool Rental Associate
Home Depot, Bird Road
05.2021 - 04.2022
- Processed returns quickly by refunding payments or issuing credits when applicable.
- Assisted customers with loading and unloading of rented items from their vehicles.
- Developed extensive knowledge of tool types, functions, and operation instructions.
A Lot Associate
Home Depot, Bird Road
06.2019 - 05.2021
- Checked out customers' purchases at designated checkout stations.
- Inspected customer returns to ensure they met company standards before restocking shelves.
- Resolved customer complaints promptly and professionally.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FL06-2023
Skills
- Deadline adherence
- Customer service
- Problem solving
- Quality assurance
- Conflict resolution
- Consultative selling
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Millworks Specialist
Home Depot, Kendall
05.2025 - Current
Plumbing Associate
Home Depot, Kendall
05.2022 - 05.2025
Tool Rental Associate
Home Depot, Bird Road
05.2021 - 04.2022
A Lot Associate
Home Depot, Bird Road
06.2019 - 05.2021
Associate of Arts - Business Administration
Miami Dade College
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