Nick Kelly

I was the sales director for Armor Roofing. I conducted in person/in home estimates with homeowners and manged the projects after making the sale.

• Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
• Exceeded sales goals through effective time management and resource allocations.
• Increased average deal size by upselling additional products and services to existing clients.
• Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
• Worked closely with product teams to understand customer needs and requirements.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Planned, designed, and scheduled phases for large projects.

Led sales team. We sold high value solar systems to home owners looking to decrease the average utility bill. I was promoted twice for success in sales.

• Assisted sales team members in developing customer relationships, and building customer loyalty.
• Facilitated regular team meetings to discuss challenges, successes and strategies.
• Maintained up-to-date knowledge of products and services offered to customers.
• Built strong relationships with clients by following up on previous purchases and suggesting new products.
• Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.