Nick Krob
Spring,USA
Summary
Dynamic OnSite Specialist at Stryker with a proven track record in equipment maintenance and exceptional customer service. Expert in troubleshooting and cross-functional collaboration, I enhanced operational efficiency and minimized downtime, contributing to improved patient outcomes. Recognized for attention to detail and effective communication, ensuring seamless integration of advanced medical technologies.
Overview
3
3
years of professional experience
Work History
OnSite Specialist
Stryker
The Woodlands, TX
05.2024 - Current
- Delivered comprehensive on-site support for Stryker medical devices, ensuring efficient installation, maintenance, and troubleshooting across a wide range of products, from surgical and orthopedic equipment to patient care technology.
- Performed routine inspections, preventive maintenance, and emergency repairs, minimizing downtime and maintaining high levels of equipment uptime in healthcare environments.
- Acted as the primary point of contact for healthcare providers, delivering exceptional service, addressing concerns, and providing technical training on proper equipment use and maintenance procedures.
- Supported the deployment of new technologies, ensuring smooth integration of equipment into clinical settings and adherence to regulatory standards.
- Documented service activities, tracked service history, and ensured compliance with quality and safety standards, contributing to improved patient outcomes.
- Worked cross-functionally with sales, engineering, and customer service teams to identify and resolve operational challenges, enhancing overall customer satisfaction.
Greenskeeper
Arcis Golf
Parker, CO
05.2023 - 08.2023
- Turf Care
- Bunker Maintenance:
- Equipment Operation
- Teamwork
- Course Setup
Service Porter
Mercedes
Littleton, CO
04.2022 - 09.2022
- Vehicle Transport
- Customer Service
- Organization
- Communication
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZSkills
- Creative Thinking
- Customer Service
- Team Collaboration and Cooperation
- Attention to Detail
- Work Organization and Prioritization
- Microsoft Word
- Powerpoint
- Excel
- Equipment maintenance
- Troubleshooting techniques
- Cross-functional collaboration
- Problem solving
- Effective communication
Timeline
OnSite Specialist
Stryker
05.2024 - Current
Greenskeeper
Arcis Golf
05.2023 - 08.2023
Service Porter
Mercedes
04.2022 - 09.2022
Bachelor of Science - Business Management
Grand Canyon University
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