Nick Lopez

• Collaborated on the Microsoft Flex Team to execute tasks assigned by the Global Data Center Operations (GDCO) team, adhering to Service Level Agreements (SLAs).
• Provided versatile support across all Microsoft Quincy data centers, addressing operational needs as required.
• Executed deployments of servers, networking equipment, and infrastructure components, ensuring proper installation, configuration, and integration into data center environments to support scalability and performance requirements.
• Performed decommissions of servers and network equipment, executing safe shutdowns, physical removal, and detailed documentation in compliance with company protocols.
• Conducted break/fix operations, troubleshooting and resolving hardware issues to maintain optimal data center functionality.

Inventory tracking, and allocation of servers, networking equipment, and infrastructure components to support operational efficiency.

• Organized transport and staging of hardware, ensuring timely and accurate installations to meet scalability and performance requirements.

• Supported break/fix operations by coordinating the availability of spare parts and tools, enabling rapid resolution of hardware issues to maintain optimal data center functionality.
• Maintained detailed asset records, ensuring compliance with inventory management standards and facilitating seamless coordination with vendors and