NICHOLAS MADONIA
Bremerton
Summary
Dynamic professional with a proven track record at DFAS, excelling in team management and interpersonal communication. Adept at training and development, I leverage strong organizational skills and technical expertise to drive process improvements and enhance operational efficiency. Committed to fostering positive relationships and delivering exceptional results in high-pressure environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Military
DFAS
08.2020 - Current
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Busser
Bohlsenrestaurants
09.2018 - Current
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
Sales Associate
Ace Hardware
06.2019 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Smithtown High School East
Saint James, NY06-2019
Skills
- Team management
- Interpersonal communication
- Networking
- Training & Development
- Organizational skills
- Google drive
- MS office
- Conflict resolution
Certification
- [Area of certification], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
awards
navy and marine corps achievement medal four
Timeline
Military
DFAS
08.2020 - Current
Sales Associate
Ace Hardware
06.2019 - 08.2019
Busser
Bohlsenrestaurants
09.2018 - Current
High School Diploma -
Smithtown High School East
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