Nick Madrid
Ecopro Solar Supply
San Antonio,TX
2025
years of professional experience
3
years of post-secondary education
Strategic Inside Sales Manager with 15 years of experience and superior closing record achieved via implementation of best sales and marketing practices. Trained teams to surpass revenue, retention, and referral objectives. Ace at up-selling and cross-selling techniques as well as collaboration with marketing colleagues to increase revenue.
Work History
Operation Manager
- Responsibilities included the sales of solar equipment and installation components
- Provided customer service to solar and electrical contractors
- Promoted latest items or upgrades of older equipment and the current promotions
- Provide technical support when called upon for new business, and established accounts
- Oversaw the logistical operations of the warehouse including receiving and shipping of equipment and components
- Maintained inventory by using daily cycle counts and periodically do physical inventory.
Manager/Parts Specialist
4 Years 11 Months- Responsibilities included providing customer service to HVAC contractors
- Also, promote part sales, new business, and HVAC technical support and components, current promotions, company web sites, and ecommerce applications
- Provide warranty assistance, Inventory cycle counts and displays merchandise.
Counter Sales
1 Year 2 Months- Responsible for customer service to internal and external customers
- Promoted part sales, new business, HVAC technical support, and ecommerce applications
- Provided warranty assistance, cycle count inventory and display merchandise.
Counter Sales
1 Year 10 Months- Assisted on the opening of this branch
- Duties included sales of equipment and supplies to HVAC contractors
- Provided support and delivery of products in a timely basis
- Assisted management on the company safety policy, EHS rules, daily and monthly inspections of store front and warehouse facility
- Maintained inventories, received, and shipped products as required.
Manager
5 Years 10 Months- Provided wholesale supplies to electrical and HVAC contractors
- Maintained inventories, warranties, and overstock materials and equipment utilizing different databases and equipment or devices
- Led sales and customer strategy meetings and training
- Oversaw daily operations as manager
- Maintained staffing requirements by recruiting, selecting, and monitoring employee performance.
Inventory Control Analyst
3 Years 10 Months- Led personnel and material handling, generating controlled documents and procedures used in product movement through shipping and receiving
- Researched and resolved customer issues from site to site
- Tracked and moved products domestically and overseas
- Received certification as First Responder, which included Hazmat training, First Aid/CPR/AED training courses, and Fire Extinguisher training
- Facilitated safety, health and EHS Meetings required by site safety programs and guidelines.
Tooling Buyer/Machinist
1 Year 1 Month- Assisted management with requisitions and purchasing of tooling or consumables in a buyer role
- Maintained and organized tooling inventory and facility equipment and supplies
- Designed tooling to production specification and negotiated prices
- Maintained a preferred supplier list
- Set up and machined parts on 4-axis laser machine.
Material Handler
6 Months- Received and verified incoming inventory for production
- Pulled finished product and verified for domestic and oversea shipping
- Verified inventories as needed.
CNC Machinists/Programmer
1 Year 10 Months- Setups and machined products to meet drawing specifications per scheduling requirements
- Edited, programmed, and maintained machines as needed.
Supervisor/Lead Machinists/Programmer
3 Years 1 Month- Machined hi-tech ceramics for the semi-conductor industry
- Screened and interviewed potential applicants
- Supervised and trained employees on various job requirements and company policies
- Organized and coordinated job duties to meet production schedules
- Inspected all finished parts/product to meet quality specifications and procedures
- Maintained safety records, forklift training and implemented various safety programs in accordance with company and OSHA policies.
Setup Maintenance Technician
5 Years 10 Months- Setup and maintained various production machines to their production schedules
- Repaired mechanical and electrical failures quickly to minimize down times on the production lines
- Oversaw replacement and organization of maintenance parts and equipment.
Education
High School Diploma
Skills
Multi-tasking and Prioritizing
Team Leadership
Completing tasks in a timely manner
Problem solving
Analytical skills
Inside and outside sales
Customer service
Proficient in Windows
Microsoft Word
Access
and Excel
Experience using SAP operating data base
Oracle databases and various inventory warehouse programs
Operations Management
Timeline
Manager/Parts Specialist
Carrier Enterprise South Texas
05.2017 - 04.2022Read More
Counter Sales
Comfort Products Distribution
02.2016 - 04.2017Read More
Counter Sales
Carrier Enterprise
04.2014 - 02.2016Read More
Manager
Locke Wholesale Supply
01.2008 - 11.2013Read More
Inventory Control Analyst
Solectron Global Services
10.2003 - 08.2007Read More
Tooling Buyer/Machinist
Heraeus Quartztech Inc.
07.2002 - 08.2003Read More
Material Handler
Solectron
01.2002 - 07.2002Read More
CNC Machinists/Programmer
MI, Inc.
03.2000 - 01.2002Read More
Supervisor/Lead Machinists/Programmer
Coors Technical Ceramics
01.1997 - 02.2000Read More
Austin Community College
01.1993 - 11.1993Read More
Setup Maintenance Technician
Intercraft Industries
10.1989 - 08.1995Read More
Texas Tech University
09.1983 - 11.1985Read More
Operation Manager
Ecopro Solar Supply
04.2024Read More
Hutto High School
High School Diploma
Read More