Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
NICK MATT

NICK MATT

Phoenix,AZ

Summary

Dynamic professional with extensive experience at Knight Transportation, excelling in market analysis and strategic planning. Proven track record in conflict resolution and data analytics, enhancing team performance and operational efficiency. Adept at fostering collaboration across departments, driving innovative solutions, and delivering impactful executive-level reports.

Overview

16
16
years of professional experience

Work History

Lead West/Central Planner

KNIGHT TRANSPORTATION
Phoenix, Arizona
10.2021 - Current
  • Handled conflict resolution with disgruntled, low-performing drivers and driver managers within the Arizona Dry Division.
  • Restructured driver and driver-manager assignments to foster better working relationships, and enhance production.
  • Coordinated meetings between teams, departments to discuss project updates, status.
  • Led brainstorming sessions with cross-functional teams to generate ideas for improving existing systems and processes.
  • Using Tableau and Power BI, I analyzed data to give better forecasts and projections for the market.

Regional Market Planner

KNIGHT TRANSPORTATION
02.2014 - 09.2021
  • Identified potential problems and created solutions to mitigate risks associated with projects.
  • Assisted in developing strategic plans for long-term initiatives while managing short-term tasks simultaneously.
  • Ensured all team members were aware of their roles and responsibilities and had necessary resources available.
  • Created executive-level reports highlighting the market conditions/needs.
  • Monitored and reported on the progress of planning projects, identifying issues and implementing corrective actions as needed.

Operations Manager

KNIGHT TRANSPORTATION
01.2013 - 01.2014
  • Demonstrated ability to handle emergency situations calmly and effectively.s
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Driver Manager for AZ Dry Division

KNIGHT TRANSPORTATION
02.2012 - 01.2013
  • Resolved customer complaints related to service issues or delays.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Assigned drivers to appropriate routes based on customer needs.

Internship

THE FAN AM1060
06.2009 - 10.2011
  • Shadowed producer of 'Calling All Sports with Roc and Manuch,' acquiring industry insights.
  • Produced weekly podcast featuring former NFL QB Dan Manucci.

Education

Speech Communication -

NORTHERN ARIZONA UNIVERSITY
05.2012

Skills

  • Power BI and Tableau proficiency
  • Market analysis
  • Data analytics
  • Strategic planning
  • Team collaboration
  • Conflict resolution
  • Customer service
  • Effective communication
  • Creative problem solving
  • Resource allocation
  • Cross-functional teamwork
  • Contingency planning
  • Cost control
  • Multitasking and prioritization
  • Analytical thinking

Accomplishments

  • Earned multiple stock options for high production.
  • Multiple operational promotions.
  • Received bonuses each year for achieving goals and job performance.

Timeline

Lead West/Central Planner

KNIGHT TRANSPORTATION
10.2021 - Current

Regional Market Planner

KNIGHT TRANSPORTATION
02.2014 - 09.2021

Operations Manager

KNIGHT TRANSPORTATION
01.2013 - 01.2014

Driver Manager for AZ Dry Division

KNIGHT TRANSPORTATION
02.2012 - 01.2013

Internship

THE FAN AM1060
06.2009 - 10.2011

Speech Communication -

NORTHERN ARIZONA UNIVERSITY

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