Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Nicholas Mattos

Nicholas Mattos

Boise,,Idaho

Summary

I am a dedicated Boise State student seeking experience in sports operations, in order to pursue my passion in sports business.

Overview

8
8
years of professional experience

Work History

Summer Baseball Intern

Portland Pickles Baseball Club
Portland, OR
05.2023 - 08.2023
  • Actively participated in game-day operations daily, ensuring smooth event execution and enhancing the overall fan experience
  • Conducted scouting and analytics research, providing data-driven insights to coaching staff for performance improvement
  • Utilized sales techniques to engage potential customers/businesses, answer inquiries, and guide them through the ticket purchasing process
  • Helped develop and execute in-game promotions to enhance the overall fan experience and drive engagement during games

Sales Associate at

Big 5 Sporting Goods
Boise, Idaho
10.2022 - Current
  • Engaged customers in friendly, professional dialogue to determine needs
  • Assessed customer needs to provide assistance and information on product features
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Sold various products by explaining unique features and educating customers on proper application or usage
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service

Equipment Desk Attendant at

Boise State Recreation Center
01.2022 - 05.2022
  • Facilitated all athletic equipment rental needed for Rec Center use
  • Conducted responsibilities like selling lockers and other equipment to students and patrons

Outside Service Attendant at

Rancho Murieta Country Club
01.2021 - 04.2022
  • Staged and put away golf carts based on forecasted business and instructions from management team
  • Maintained driving range by collecting and washing range balls and keeping area clean and organized
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits
  • Coordinated with vendors and outside service providers for golf tournaments
  • Generated ideas to improve driving range standards, golf cart presentation and overall appearance of facility

Busboy at

Harry’s Affairs
01.2017 - 07.2021
  • Served food for catering business
  • Helped employees complete required activities

Referee at

Elk Grove Soccer
01.2016 - 01.2018
  • Reacted to complex game situations quickly and effectively
  • Managed behavior of players, coaches and crowd to facilitate gameplay
  • Attended appropriate meetings and training sessions to officiate games according to industry and company regulations

Education

BBA - Business Administration

Boise State University
Boise, ID
05.2024

High School Diploma -

Pleasant Grove High School
Elk Grove, CA
05.2020

Skills

  • Strong Communication and Interpersonal Skills
  • Problem-Solving
  • Customer Service
  • Time Management
  • Listening Skills
  • Retail Store Operations
  • Friendly and Outgoing
  • Reliable and Punctual
  • In-Depth Knowledge of Sports Business
  • Understanding of Spanish language (35 years of classes)

References

Brian Little, Rancho Murieta Country Club, contact information available upon request

Jamie Winn, Big 5 Sporting Goods, contact information available upon request

Tyler Nelson, Portland Pickles Baseball Club, contact information available upon request

Timeline

Summer Baseball Intern

Portland Pickles Baseball Club
05.2023 - 08.2023

Sales Associate at

Big 5 Sporting Goods
10.2022 - Current

Equipment Desk Attendant at

Boise State Recreation Center
01.2022 - 05.2022

Outside Service Attendant at

Rancho Murieta Country Club
01.2021 - 04.2022

Busboy at

Harry’s Affairs
01.2017 - 07.2021

Referee at

Elk Grove Soccer
01.2016 - 01.2018

BBA - Business Administration

Boise State University

High School Diploma -

Pleasant Grove High School

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Nicholas Mattos