Nick Moghadam
Los Angles
Summary
Seeking Manger Local IT Service role, leveraging 13+ years of infrastructure, security, and team leadership experience to improve reliability, security posture, and service delivery.
+13 years’ experience as an IT & Technical Service Lead, Network Administrator, Network Specialist and Senior IT Specialist with strong background in IT/Network infrastructure, Microsoft 365, Microsoft Azure/Azure AD Entra ID and Security Operation. Proven ability to lead, mentor, and support IT teams, manage priorities, and ensure reliable day-to-day IT operations aligned with business objectives. Strong focus on service value, governance, continual improvement, and stakeholder collaboration. Strong expertise in enterprise infrastructure management, including VMware virtualization, servers, storage, network architecture, firewalls, and system applications. Proven ability to align IT services with business outcomes, improve service reliability, reduce risk, and enhance user satisfaction. Strong background in managing on-prem and cloud-based environments across multiple locations. Focused on continuous improvement of IT operations, security, and user experience. Proven ability to lead IT teams, strengthen security posture, optimize licensing costs, and support scalable, secure enterprise environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior IT and Network Specialist
Hydraulics International Inc.
Los Angeles, CA
03.2025 - Current
- Lead the design and implementation of Cisco Duo Security, establishing company-wide Multi-Factor Authentication (MFA) and strengthening identity and access controls.
- Manage and migrate the enterprise virtualization platform from legacy hypervisor infrastructure to VMware vSphere 7, improving system stability, scalability, and operational efficiency.
- Implement and manage Microsoft Defender for Cloud Plan 2 (EDR), providing advanced endpoint, identity, and cloud security monitoring across the organization.
- Design and deploy network segmentation architecture, improving security posture and traffic isolation across departments and locations, additionally managing Active Directory, DHCP, DNS, and Group Policy.
- Deploy and optimize enterprise Aruba Wi-Fi solutions across all company locations to ensure secure, reliable wireless connectivity.
- Collaborate with the IT Director, vendors, and internal stakeholders to plan, execute, and support infrastructure modernization projects with minimal business disruption.
- Working and supporting M2M (Made2Manage) ERP system for daily manufacturing and business operations.
- Deploy and manage Arctic Wolf agents and sensors across Windows servers and workstations to enable continuous threat detection.
- Designed and implemented network configurations for optimal performance and security.
- Conducted regular system audits to ensure compliance with industry standards.
- Developed training materials for staff on network protocols and best practices.
- Evaluated emerging technologies to recommend upgrades for network systems.
- Conducted thorough assessments of existing networks, identifying areas for improvement or potential risks.
- Defined database requirements for both EMIS and RTS systems.
- Reduced downtime and improved system reliability by proactively monitoring network performance.
- Conducted regular audits of overall system health and performance metrics; addressed any identified deficiencies accordingly.
- Performed configuration and troubleshooting of Cisco & Arista routing/switching platforms.
- Identified and immediately resolved issues with network devices.
- Managed vendor relationships, resulting in cost-effective solutions for hardware and software purchases.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
- Developed detailed documentation, providing a valuable resource for the entire IT department when addressing network-related tasks or projects.
- Visually inspected temperature sensors to maintain health of servers and network devices.
- Diagnosed system hardware and software problems using advanced root-cause analysis.
- Analyzed and defined network requirements, optimization and support for [Type] projects.
- Built server systems and installed into racks.
- Tested and evaluated [Software type] software to improve performance and usability.
- Designed and implemented networks in collaboration with project engineers.
- Performed network security design and integration duties.
- Diagnosed and executed resolution for network and server issues.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Designed and evaluated WAN and LAN connectivity technologies.
- Managed development, deployment and training of RTS system and internal systems suite.
- Performed code review, code optimization, SQL query optimization and performance improvement for servers.
- Created inventory, report and invoicing databases.
- Analyzed data traces using protocol analyzers to identify anomalies and find solutions.
- Defined security requirements for mainframe, workstations and personal computers.
- Assessed BI reporting capabilities for optimization within safe server environment.
- Reviewed logs for all networking devices for unresolved abnormalities and problems.
- Completed remote repairs involving software solutions and hardware repairs.
- Established robust remote access capabilities, enabling employees to work efficiently while offsite without compromising security measures in place at headquarters.
- Reviewed network settings and made immediate updates, which improved overall security measures.
Technical Services Lead
Read Jones Christoffersen
Toronto, ON, Canada
01.2022 - 01.2025
- Led day-to-day IT operations supporting users across multiple departments and locations, ensuring high availability of systems and timely issue resolution.
- Managed and mentored IT staff by assigning workloads, prioritizing tickets, and enforcing SLA standards to improve service delivery and team performance.
- Administered Microsoft 365 including user lifecycle, mailboxes, licenses, Teams and SharePoint online.
- Led company-wide deployment of Duo MFA reduces authentication risk and improving compliance across all users.
- Managed Azure AD (Entra ID) and Microsoft Intune for device compliance, security policies, and endpoint control.
- Oversee software and license management, reducing unused licenses and optimizing costs.
- Led the replacement and deployment of SonicWall firewalls across all company locations, standardizing perimeter security, VPN access, and firewall policies.
- Worked closely with business management to align IT services with operational priorities. Also developed and managed the annual IT operating budget, ensuring alignment with business priorities and service requirements.
Network and Support Specialist
Read Jones Christoffersen
Toronto, ON, Canada
04.2019 - 12.2021
- Designed and supported different servers such as Dell, Cisco, IBM and supporting Active Directory, group policy, DNS, IIS, DHCP and Exchange servers.
- Helped and managed help desk staff to resolve the critical issues as soon as possible regarding desktops, laptops printers, mobile devices and any cases related to MS office 365 and Ms Azure.
- Deployed and managed SonicWall firewall routers for all locations. Also involved to different projects with IT managers such as deployed connect three ESXI hosts, core switches and SC3000 storage together.
System and Network Analyst
Teknicolor Corporation Co.
Toronto, ON, Canada
05.2017 - 03.2019
- Designed and maintained VPN technology and routing protocols on Cisco routes for more than 50 hospitals.
- Supported different servers such as Dell, Cisco, IBM and HP servers.
- Configuration and troubleshooting on Dell, Cisco servers including Active Directory, group policy, DNS, IIS, DHCP and Exchange servers.
- Implemented and configured different type of switches such as Brocade, Cisco, Cisco Nx9000 and Dell to integrate into SAN environment with high security configuration.
Network and System Administrator
Evanov Radio Group (Z103.5)
Toronto, ON, Canada
01.2014 - 04.2017
- Troubleshoot and supported desktop/laptop computer system, hardware, software applications, network connectivity, printer server, Outlook and Avaya phone system.
- Designed and maintained HP, Cisco servers, RAID configuration, Active Directory, group policy, DNS, IIS, DHCP and Exchange servers and users. Also configured cisco wireless access point for local network.
- Supported and maintained local area networks (LAN), (WAN), assign the IP address and appropriate network ID to different network also configure VPN tunnel between firewalls.
- Supporting and maintaining local area networks (LAN), (WAN) for more than 500 customers and 20 physical and virtual servers.
Computer Analyst
Evanov Radio Group (Z103.5)
Toronto, ON, Canada
05.2013 - 01.2014
- Installed and configured computer hardware, software applications, operating systems and windows Applications.
- Assembled computers and server, installed rack, wiring and tracing cable to find the computer or server connection.
- Designed and configured virtual machines for servers via Hyper-V.
- Maintained documentation relating to network and computer infrastructure and report to IT director.
- Responsible for setting up the new users accounts and profiles and deal with password issues through Active directory also supported employee’s cellphone (Android, Blackberry, iPhone and Samsung)
Education
Bachelor of Information Technology - US Equivalency via WES
Business Training Center
02.2008
Associate Diploma in Computer Science - US Equivalency via WES
Azad University
10.2005
Skills
- Operational Management Skills: IT Operations Management, Service Delivery Oversight, Workflow Optimization, Incident & Escalation Management, Cost Control & Optimization, IT Strategy Development and Roadmap Planning
- Networking: Active directory, Group policy, DNS, DHCP, VPN, WAN, LAN, Firewall, Routing and Switching
- Cloude: Microsoft Office 365, Azure/Azure AD, Exchange online, Teams, SharePoint and Intune MDM
- Cyber Security: Cisco Duo security, MFA policies, Cloude Microsoft Defender and access control, User authentication and authorization, Simple in and out, Simple access, KnowBe4 platforms, CrowdStrike Falcon EDR and Arctic wolf Aurora EDR, Cisco ASA firewall, SonicWall firewall, Barracuda email protection
Certification
- ITIL Leader- Digital and IT Strategy In Progress
- ITIL Foundation-IT Service Management
- Microsoft Azure Administrator
- Microsoft 365 Certified Administrator
- Microsoft Azure Fundamental
- Cisco Certified Network Professional (CCNP) Routing and switching-Enterprise
- Implementing Cisco Data Center Infrastructure (DCII)
Timeline
Senior IT and Network Specialist
Hydraulics International Inc.
03.2025 - Current
Technical Services Lead
Read Jones Christoffersen
01.2022 - 01.2025
Network and Support Specialist
Read Jones Christoffersen
04.2019 - 12.2021
System and Network Analyst
Teknicolor Corporation Co.
05.2017 - 03.2019
Network and System Administrator
Evanov Radio Group (Z103.5)
01.2014 - 04.2017
Computer Analyst
Evanov Radio Group (Z103.5)
05.2013 - 01.2014
Associate Diploma in Computer Science - US Equivalency via WES
Azad University
Bachelor of Information Technology - US Equivalency via WES
Business Training Center