Nick Morgan
Lebanon,IN
Summary
Dynamic professional with a proven track record at Merritt Contracting Inc, showcasing expertise in heavy equipment operation and team leadership. Excelled in enhancing customer satisfaction and meeting sales targets at Walmart through exceptional interpersonal skills and proficiency in Microsoft Office. Demonstrated ability to surpass project goals efficiently, leveraging strong problem-solving and communication abilities.
Overview
8
8
years of professional experience
Work History
Heavy Equipment Operator
Merritt Contracting Inc
05.2022 - Current
- Operated heavy equipment to develop neighborhoods and commercial jobsites.
- Managed team operations for optimal job completion and revenue maximization.
- Generated comprehensive plans to achieve project goals efficiently.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Ensured customer requirements were met through effective collaboration.
Summer Intern
Hendrickson Trailer Suspensions
07.2021 - 04.2022
- Enhanced industry insights by engaging in hands-on work and receiving expert mentorship.
- Produced Microsoft spreadsheets and updates with latest information.
- Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
- Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
- Facilitated smooth execution of transnational orders by working closely with customers and drivers.
Electronics Sales Associate
Walmart
03.2017 - 04.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
- Experienced success in meeting and exceeding individual sales targets, demonstrating strong motivation and a competitive drive to excel within the role.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
Education
High School Diploma -
Lebanon Senior High School
Lebanon, IN05-2021
Skills
- Interpersonal skills
- Written and phone communication
- Proficient in Microsoft Office
- Customer service and relationships
- Team leadership experience
Timeline
Heavy Equipment Operator
Merritt Contracting Inc
05.2022 - Current
Summer Intern
Hendrickson Trailer Suspensions
07.2021 - 04.2022
Electronics Sales Associate
Walmart
03.2017 - 04.2021
High School Diploma -
Lebanon Senior High School
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